Congrats on creating your free BrainCert account! 😊 The next step is to create, and launch your first online academy, learning portal, or LMS domain in the Unified Training Platform dashboard.

As soon as your account is created and validated, you'll land on the Unified Training Platform dashboard. Click 'Create Domain' button to get started.


Create a new domain

You'll see a popup like this one below. Type your desired subdomain name that reflects your brand, company, or a catchy word. Click 'Save' to register your domain. Please note that you can always change the domain name without losing data.


You can click preview and start using your new domain. All the basic setup can be done following this KB article.


Domain options

All the available options are under the 'Options' column for the domain.



Upgrading your domain

The new domain starts with a free 14-day trial and you can upgrade anytime by clicking on the "Upgrade/downgrade" link. 

The pricing page show all the available plans designed for both 'very small business' and 'most business'. Upgrade to your desired plan of choice.


Unlock & Logout Admin owner account

If you get locked out due to 'concurrent login' setting, it is easier to unlock and logout the domain owner from the unified training platform dashboard.


Deleting your domain

You can delete your domain anytime which deletes all your content such as courses and uploaded documents, learner data, and reports. This action is not reversible. Deleting a domain is not a proper way to cancel your active subscription. All subscriptions are managed through our payment partner Stripe. Contact our friendly support team using the chat icon below for help with this.


Changing your domain name

Please note that, you can always edit the domain and change the name instead of deleting the domain. To change domain name, login to your LMS domain, and navigate to 'Account & Settings' and 'Domain'. Type your new name, and click 'Change domain name'.


Custom Domain & SSL Certificate

If your plan supports custom hostname and SSL certificate, this can be done inside the domain after sign in. Follow this guide to setup your custom hostname and SSL certificate in less than 5 minutes -- all completely automated.


Creating multiple domains (Reseller access)

By default, you can create only one domain. To create and manage multiple domains for your customers as a reseller, contact BrainCert team.



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