Note: As an instructor, you can enter to prepare the class 30 minutes before the start time.
Note: Only results for paid products will be visible in the Revenue Graph Report.
Always test your webhook after setup to ensure data is passing correctly.
You can add multiple actions in Pabbly for a single trigger.
Use filters in Pabbly to route actions based on conditions (e.g., only for paid courses).
Note: Add an Icon for BrainCert (optional)
To make it easier for users to identify the BrainCert application, you can upload a custom icon in the Properties section of the BrainCert application setup in Azure AD.
Users can view the course details. But still would need an user account in your LMS to enroll in the
Course.
` to `` for section titles, `` or `` for organized lists, and `` for hyperlinks to relevant resources.
2. Format: Choose the Content Format as given: Normal Text, Quote, Code, H1 - H6 tags to write the detailed Information for this course.
3. Bold: Highlight Your Important Words and gives user-friendly interface for designing and interactive content.
4. Italic: Italics can convey tone or voice in instructional content, clarity and professionalism in course materials and nuanced learning experience.
5. Strikethrough: In course creation to indicate revisions or changes in content, allowing instructors to show updates or corrections transparently.
6. Lists: It is essential for organizing information in a clear and digestible manner, promoting better comprehension and retention. Unordered List, Ordered List, Oudent (moving list items or paragraphs back toward the left margin), Indent (moving list items or paragraphs inward from the left margin)
7. Image: Add the required Image in the **'About the Course'** Section. Use of visual elements such as photographs, illustrations, and diagrams to enhance learning materials.
8. Table: Using table formats in course creation shows clarity, organization, and accessibility by providing structured overviews of course components, lesson plans, assessments, and resources. These are the options while creating a Table: Insert table, Insert Row - above, below, Insert Column - Left, Right, Add Head, Delete - Head, column, row, table.
9. Link: In course creation facilitate resource sharing and provide supplementary materials, interactive content and collaboration tools, and improve navigation while integrating multimedia. You can **'Insert Link'** & **'Unlink'** in your course creation.
****
## **Step 8:**
**Add the Instructor Bio in that designated Box. Use the above Featured Icon if needed as we explained in (Step 7), Then click** **'Next'**
Make sure you filled all 'options' in the 'Basic Settings'
****
## **Step 9: Advanced Settings**
**Go to** '**Advanced Settings'** Click the dropdown bar, Select Either **'Unlimited'** or **'Limited'** For the number of Learners Enrollment Limit for your courses.
****
## **Step 10:**
**You can add links from YouTube or Vimeo as promotional videos for your course or choose to upload videos from your content library.**
****
## **Step 11:**
Add the course Highlights in the Provided box, Summarize your Course description or outline in up to **120 Characters.** Fill the Outline content in 5 box (optional). Now Click **'Next'.**
## Step 12: Course Instructors
In Course Instructor, the Primary Instructor added in default, Click **'Change'** to replace other Instructor for this Course (or) Select **'Add'** in Top right to Assign Multiple Instructors. Then Click **'Next'.**
##
## Step 13: Payment Settings
Payment Settings lets you set the course as a '**Paid**' or '**Free'** course.
By Default **'Free'** Course Payment were Selected to Change as Paid Course Enable **'Paid'** then Click **'Next'.**
Refer this Article to Know more: [Creating course and curriculum with AI integration in BrainCert](https://support.braincert.com/kb/article/203/creating-courses-and-curriculum-with-ai-integration-in-braincert?highlight=AI)
##
## Step 14: Course Settings
Enable this Following option will helps to:
- **Show Learners Count:** Allow Viewing the total learners count and learners taking this course.
- **Reviews & Rating:** Enable your students to write a review and rate your courses.
- **Comments & Discussions:** Use Options to enable, disable or even Lock your commenting system in your course.
- **Enable Social Sharing:** Turn this on to allow students and learners to share your courses on their social media Profiles, increase visibility and Potential Environment.
##
## **Step 15:**
**Click the Dropdown bar in** '**Language'** options, Select the language you want to teach.
There are more than 100 Languages in this option to teach your courses.
****
## **Step 16:**
**Click on the Provided box, Create your Own Custom tags to made as keyword of your courses. There is up to 4 Tags to create for each courses. Click** **'Next'**
****
We hope you found this article helpful.
# Disabling Concurrent Logins in the LMS Platform
This article will guide you through the process of disabling concurrent logins within the LMS platform to enhance security and user access management.
## **Step 1:**
Login to the Training Platform with your account credentials.
Scroll over to the '**Global Settings**' and open '**Security**'.
##
## **Step 2:**
In the '**Security**' page, select '**Yes**' under '**Concurrent logins**' and click '**Save**'.
Concurrent login is successfully disabled.
# How to Create Custom Dropdown Menu Items on Your Landing Pages
BrainCert offers flexible customization, giving you full access to the code editor for landing pages, allowing you to insert custom HTML. For example, if you're editing a landing page and want to transform the top navigation bar into a dropdown menu, follow these steps.
These steps apply to the following landing pages: 'Limitless Learning', 'Education Trends', 'Knowledge Business', 'Online Tutor', and 'Smart Kids'. Here’s how you can create a dropdown menu once you complete this step-by-step guide.
## **Step 1**
Open your landing page in **Edit Mode**.
##
**Step 2**
Select the top navbar block, and click the **"View Source"** icon.
##
**Step 3**
Find the menu item you want to convert into a dropdown. For instance, let's use the "Courses" menu item.
## **Step 4**
Locate the HTML code between the `- ` and `
` tags.
And, replace it with the following code:
## **Step 5**
Once the code is updated, click **"Save Changes"** to apply your changes.
## **Step 6**
Switch to **"Preview Mode"** to view your updated dropdown menu.
Feel free to customize the menu text and links to match your BrainCert content pages or link to any external pages as needed.
Pro Tip:
For cleaner HTML, it's best to move the <style>..</style> block to just above the </head> tag.
Alternatively, advanced users can directly modify the code in the editor at any time. Just remember to back up your code before making any changes or use the "Undo" option if needed.
In just a few simple steps, you can easily customize your landing page navigation with dropdown menus to enhance user experience. Take full advantage of BrainCert’s flexibility by adjusting the menu to fit your content or external links. Remember, always preview your changes to ensure everything looks just right!
# Steps to Reward Global Discounts using Gamification Points
This article will guide you through the steps to reward global discounts using the gamification points on BrainCert.
## **Step 1:**
Login to the training platform with your admin credentials and navigate to '**Rewards**' under '**Gamification**'.
##
## **Step 2:**
Enter the percentage of discount you need to award for courses, tests & live classes, and activate the discounts using the toggle switch.
Click '**S** **ave**' after you specify the discounts.
# Creating Dynamic Content Pages for Any Landing Page Template
The dynamic content page feature is a game-changer for your webpage customization, facilitating the creation of aesthetically pleasing, professionally crafted, and continually current pages.
One of the outstanding aspects of the Dynamic Content Page is its flexibility. Create essential inner pages for any landing page template such as "About Us," "Contact Us," "Privacy Policy," "Terms of Use," and more, and seamlessly link them in your top-level menu or footer. The beauty of this dynamic content feature is its adaptability – create the content once, and it can be efficiently integrated and run on any landing page template.
## Step 1:
Navigate to '**Sales &** **Marketing**', '**Website**', and select '**Content Pages**'.
## Step 2:
The first four titles are the '**Default Pages**'. Click on the '**Add New Content Page**' button to create a new page or click on the '**Edit**' icon under the options to edit the existing page.
## 
## Step 3:
Select '**Basic page using HTML editor**' to edit on the same page. Fill in the '**Title**' and its page description like Privacy Policy, About Us, or Contact Us and click on the '**Save**' button.
## Step 4:
Select '**Advanced page using Builder**' to edit with the Site Builder and click on '**Save & Edit with Site Builder**' icon.
## Step 5:
After being redirected to the '**Site Builder**' page, create the content page and click on the '**Publish**' icon.
##
##
##
##
##
Step 6:
Now, navigate to the '**Content Pages**', click on the '**Edit**' button under **'Options**' to edit the text, or click on the '**Copy Content URL**' icon to paste the URL on the Landing Page.
##
Step 7:
Next, open the '**Landing Page'** and select the preferred page and click on the '**Edit**' button.
## Step 8:
Scroll to the bottom page and click on the template (**Ex: Contact Us**) that has to be edited. On the right top corner of the page, find the '**URL**' column under '**Content**' and paste the URL. Click on the '**Publish**' icon, once it is done.
##
Step 9:
To view the changes, navigate to **'Landing Page**' and click on the '**Preview Landing Page**' icon.
Here is the preview of the page.
In conclusion, the Dynamic Content Page feature is an invaluable tool for customizing and enhancing your landing pages. By creating pages like 'About Us', 'Contact Us', 'Privacy Policy', 'Terms of Use', and more, you're taking a significant step towards making your website more comprehensive and user-friendly. Remember, you have two editing options at your disposal – the 'Basic Page using HTML Editor' and 'Advanced Page using Site Builder'. Depending on your familiarity and comfort with the systems, you can choose the one that best suits your needs. With these easy steps, you are well on your way to creating a more dynamic and engaging online presence.
# Veracity Learning Record Store (LRS) integration to send xAPI (Experience API or Tin Can API) statements
In this article, we explore the integration of your BrainCert LMS tenant with Veracity's Learning Record Store (LRS) to track and manage learning data. This integration empowers organizations to centralize their learning data, gain valuable insights into learner performance, and improve the overall learning experience.
The LRS is a data storage system designed to collect, store, and manage learning experience data generated by learners engaging with online content. xAPI, also known as Experience API or Tin Can API, is a standard specification for tracking and analyzing learning experiences across various platforms and devices.
In addition to showcasing all LMS activities in a comprehensive audit trail, BrainCert provides a seamless integration with external Learning Record Stores (LRS), enabling the automatic transmission of your recorded learning data without any modifications. This streamlined connectivity ensures a centralized repository for learning data, allowing organizations to efficiently track, analyze, and optimize their learning experiences.
****
## **Step 1:**
Login to Veracity Learning, make a click on **Create an LRS.**
## 
**Step 2:**
Enter the LRS name, and select **Create** button.
## **Step 3:**
Created LRS will be displayed here. Make a click on that.
## 
Step 4:
Select the **No Access Keys!**
****
## **Step 5:**
Enter the Key name, do basic pieces of information, and click on **Create.**
## **Step 6:**
Navigate to **Access Keys** under **Management**, it lists the created Access key.
## **Step 7:**
Navigate to Statements under xAPI Data, where the sign-in action are listed.
## **Step 8:**
In the BrainCert platform, sign-in actions can be seen under Activity Stream in the Dashboard area.
Hope you find this article helpful.
# Setup Intercom Extension for all Student Communications and Support
Intercom helps businesses connect personally with consumers and offers customer messaging products for sales, marketing, and support teams, connected on one platform.
The intercom extension for BrainCert lets you interact with your customers/students either by email or live chat on your LMS when they are browsing it. This is also a great way to offer technical and customer support to your students and answer their questions.
###
Integrating Intercom with your LMS
## **Step 1:**
Create an account and log in to Intercom [https://www.intercom.com/](https://www.intercom.com/).
##
**Step 2:**
Follow the [link](https://www.intercom.com/help/en/articles/168-install-intercom-in-your-product-for-logged-in-users "https://www.intercom.com/help/en/articles/168-install-intercom-in-your-product-for-logged-in-users")to install Intercom on your web app.
## **Step 3:**
Note your '**App ID**' from the Intercom app settings. Now, go to your LMS and click on '**Global Settings**' --> '**Extensions**'.
## **Step 4:**
Scroll down to Intercom, add your Intercom '**App ID**', and enable the extension by using the toggle. Now, click on the '**Save**' button to save your changes.
## **Step 5:**
Now, go to your Intercom App settings page click on the "**Intercom for web**" link in the left menu, and confirm that the success message is displayed as shown below.
## **Step 6:**
To further customize your intercom messenger theme, click on "**Messenger appearance**" under your '**App Settings**'.
## **Step 7:**
Customize the colors to set the messenger's theme. Make sure the '**Users**' checkbox is checked.
## **Step 8:**
Finally, refresh your LMS and confirm the intercom messenger icon is visible at the right bottom of the page.
## **Step 9:**
BrainCert automatically tracks all your LMS users' data in Intercom along with additional details as shown below.
We believe Intercom's messaging solution is a great way to communicate with your LMS users in real time and use customer data to deeply personalize your messages.
# Customizing User Types: A Guide to Implementing Tailored User Permissions in Your LMS
Customizing user roles and permissions is essential in managing systems or platforms efficiently. The 'User Type' feature meets this need by allowing administrators to define and assign unique roles with specific permissions, providing more flexibility than standard roles. This is ideal for various settings like educational platforms and corporate systems, ensuring users have access rights that match their roles and needs.
## **How to Implement User Types**
**It is crucial to select the appropriate user type when either adding a new user or modifying the details of an existing one.**
## **Step 1:**
Navigate to '**Users**' under '**People**'.
Edit the existing user or add a new user by clicking on '**Create New User**'. Fill in the details under '**Add/Edit User**'.
## ****
## **Step 2:**
Click on the '**User Type**' and select the required option from the dropdown menu.
****
- **Super Admin:** Unrestricted access to all platform features, including courses, content, settings, and reports.
- **Teacher:** Access to most pages, excluding global settings, and full access to content.
- **Learner:** Access is limited to content assigned to their group memberships or personal invitations. Students may independently enroll in additional content through catalog pages. A Learner must purchase 'Paid' content in order to gain access to that course, test, and live class.
- **Custom:** Access is role-based, limited to specific groups. Courses and other content are not automatically assigned. Like students, they can enroll in additional content as needed.
**
**
**Note:** Super Admins and Teachers enjoy free access to everything on the Catalog Pages, such as courses, tests, and live classes, thanks to their extensive access privileges. If you need to limit their access, change their user type to 'Custom' and manage permissions through Roles and Groups.
By implementing user types, organizations and educational institutions can significantly enhance their operational efficiency and user experience. This feature not only streamlines user management but also aligns system access with the unique roles and requirements of different users.
# How to Enable Point & Pay Payment Gateway
Point & Pay Payment Gateway is a secure online payment solution that enables businesses to accept payments from customers electronically. This guide takes you through each step, offering clear instructions and explanations to ensure a smooth setup process.
## **Step 1:**
To enable the '**Point & Pay**' Payment Gateway, start by activating the extension.
Access your UTP account, click '**Global Settings**', and select **'Extensions'**.
## 
**Step 2:**
Scroll down to locate '**Point & Pay**', toggle the button to enable it, and click '**Save**' to confirm the changes.
## 
**Step 3:**
Next, navigate to **'E-commerce**' in Global Settings. Enter the Product ID, Partner ID, and other required information.
Specify the Transaction fee for '**Credit Card**' payments and '**eChecks**'. Finally, click '**Save Settings**' to save the changes.
**Note:**
**'Credit Card' payments:** Card-based transactions.
**'eChecks':** Digital version of paper checks.
## **Step 4:**
Proceed to '**Checkout**' by navigating to the Cart.
## **Step 5:**
After proceeding with the payment, you will see the **'Transaction fee**' displayed. Enter the necessary details and click '**Make Payment**'.
The "**Point & Pay Payment Gateway**" is user-friendly as it simplifies the payment process for customers, allowing them to make payments easily and securely with minimal effort and complexity.
# How to Enroll in a Course via Email as a Learner
Getting started with your course is easier than you might think. In this guide, we'll walk you through the simple steps to enroll in your course through email and access the learning materials.
##
**Enroll in a Course via Email**
## **Step 1:**
Check your inbox for the enrollment email from your learning platform. This email contains a link to your course. Click on the '**Enroll Now**' button.
##
## **Step 2:**
You will be redirected to the login page. Enter your credentials to log in.
##
## **Step 3:**
Once logged in, you will be taken to the course enrollment page. Click on the '**Enroll Now**' button to register for the course.
##
## **Step 4:**
After enrolling, you will be able to access the course immediately by clicking on the '**Take this Course**' button.
##
## **Step 5:**
Now, you'll get full access to the course.
##
## **Step 6:**
Your enrolled course will appear on the left menu bar under '**Courses**'. Click on it to begin your learning journey.
You're now all set to get started with your course and begin learning.
# How to Request SSL Certificate for Meeting Rooms
In this guide, you will learn how to request an SSL certificate for your meeting rooms. Follow the steps below to ensure a secure and personalized setup for your meeting environment:
You can easily map your external domain to the BrainCert sub-domain using a CNAME entry in your DNS server in order to receive the performance and security benefits of BrainCert. CNAME stands for 'canonical name' and is a redirection to the zone file of the entered target domain.
After you have added the CNAME entry in your DNS server, click the 'Hostname & SSL Certificate' button in the Meeting rooms area and BrainCert will attempt to issue an SSL certificate for the custom hostname without any other validation or private key requirements. It's that simple!
Meeting rooms relies on SSL (HTTPS) to function and it will not work with external domains. BrainCert recommends using our native enterprise SSL feature for this service.
**Step 1: Go to Meeting Rooms**
Login to [app.braincert.com](https://app.braincert.org/index.php?option=com_membershipstatus&view=dashboard&Itemid=2600 "https://app.braincert.org/index.php?option=com_membershipstatus&view=dashboard&Itemid=2600"). Then, Select [**'Explore Meeting Rooms'**](https://app.braincert.com/component/classroomengine/permanent_room) as shown in the displayed Image.
**Step 2: Get Hostname & SSL Certificate**
Go to '**Hostname & SSL Certificate'** in the Right Column of Meeting rooms.
SSL certificates are available only to paid subscribers. If you're on a free plan, please upgrade your Virtual Classroom API plan to obtain an SSL certificate for your custom hostname.
If you have a premium subscription, click on the Hostname and SSL certificate.
Depending on your provider you may already have a CNAME set up with your domain Alias. If so, you will need to edit this existing CNAME so that 'Points To' is api.braincert.com
**Step 4: Enter Hostname and Request SSL**
Enter the custom hostname that you would like to use and click **"Set custom hostname"**.
You don't need to type http:// or https:// as a part of the hostname.
In this example, we have used example.braincert.com as the custom hostname.
Then, Click on the **"Request SSL Certificate"** Button to Proceed.
**Step 5: Get Your SSL Certificate**
Then, Pop up will appears. Click the **'Finish'** to Order your SSL Certificate.
****
**Step 6: Turn Off CloudFlare Orange Cloud**
If you currently use CloudFlare for SSL proxying, we recommend you turn off the orange cloud to the grey cloud to receive the performance and security benefits of BrainCert. Please note that this is required only for the CNAME record that is pointing to api.braincert.com. You may continue to use CloudFlare for all your other records if needed.
**Step 7: Testing Your SSL Certificate**
Congratulations! Now that you have completed all the steps, it is now time to verify the CNAME mapping and SSL certificate.
You can use the dig tool by using your command prompt in Windows or Mac terminal to check the CNAME mapping. You should see your hostname with the correct CNAME mapping to your API hostname api.braincert.com.
**** ****
# Inviting Learners to Live Classes and Various Options to Join
Inviting learners to your live class is an important step that ensures smooth participation. The BrainCert LMS provides several methods to invite students and allows them to join live classes easily. This guide will walk you through different ways to invite learners and showcase how they can join your live sessions.
## **Invite Users Individually**
## **Step 1:**
Navigate to '**Users**' under people and select the individual student you wish to invite.
## **Step 2:**
Now, click the '**+Assign Live Classes**' button in the '**Live Classes**' section to send the invitation through the platform.
## **Step 3:**
Select the classes you wish to assign from the list and click the '**Save**' button.
****
## **Step 4:**
Once saved, you'll see a confirmation message: '**Class assigned successfully**'.
****
## **Invite Groups of Learners**
## **Step 1:**
Go to the '**Groups**' section under '**People**', where you can view and select a group of learners. Select the group to which you want to add the Live Class.
## **Step 2:**
Head to the '**Live Classes**' field and click the '**+Assign Live Classes**' button.
## **Step 3:**
Select the live classes to assign to the group.
****
## **Step 4:**
Once saved, you'll see the confirmation message: '**User classes added successfully.**'
****
##
## **Invite By Email**
Manually invite learners by sending an invitation directly to their email.
## **Step 1:**
Choose '**Manage Classes**' under '**Virtual Classroom**'. Open the '**Options**' for the live class to which you wish to invite the user, and click on '**Invite by Email**.'
****
## **Step 2:**
Enter the email ID in the '**To:**' field, type the message, and click the '**Send**' button.
## **Enroll Individual Students**
Enroll specific students directly into the live class without waiting for them to join manually.
## **Step 1:**
Choose '**Manage Classes**' under '**Virtual Classroom**'. Open the '**Options**' for the live class to which you wish to invite the user, and click on '**Enroll Individual Students**'.
## 
**Step 2:**
Select the students from the list and click 'Send Notification'.
****
## **Invite User Group**
Select entire groups of learners to be invited to the live class in one step, saving time.
## **Step 1:**
Choose '**Manage Classes**' under '**Virtual Classroom**'. Open the '**Options**' for the live class to which you wish to invite the user, and click on '**Invite User Group**'.
## **Step 2:**
Select the group you want to invite from the list and click the '**Invite**' button.
Inviting learners to your live class is simple with the various options provided by the BrainCert LMS. Whether you’re inviting individuals or groups, you have the flexibility to manage the process easily. Learners can join through email, dashboard, or group links, ensuring a smooth experience. Make sure to explore all the options available for the best engagement in your live classes.
# How to Set the Interface Language in the Business Plans
In the business plan, language settings are managed at the group level. This means the interface language can be configured differently for various user groups, allowing for a more localized experience.
Regardless of the group language settings, each individual user has the option to set their own preferred interface language from their account settings. This personalized setting will override the group language without affecting others.
The platform dynamically loads the correct font for each language, ensuring beautiful, readable typography across all scripts (including Arabic, Chinese, and Devanagari).
Note: This article applies to the Business Plan. For more details on our plans and features, visit our Pricing Page.
##### **What Are the Benefits of Switching Languages Based on Groups?**
This functionality is particularly advantageous for organizations with diverse teams, as it enables administrators to designate a default language for specific groups while still granting individual users the flexibility to customize their personal settings.
## **Step 1: Access the Interface Language Settings**
Navigate to the '**Interface Language**' option in the '**Global Settings**' menu.
##
## **Step 2: Change Language for Group Users**
To change the language for '**Group Users**,' select the group and choose the language from the drop-down box.
##
## **Step 3: Update Language for Guests**
To set the language for guests, navigate to '**Guests**' and select your preferred language from the list.
## **Step 4: Save Your Settings**
Once you have made your selection, click '**Save**' to confirm.
##
## **Personalized Interface Language**
Every user can now personalize their learning experience by selecting their preferred interface language directly from their account settings, overriding the default language set by the super admin. This ensures a more flexible and tailored experience for each learner.
## **Step 1: Navigate to Profile**
Log in to your LMS account and navigate to your '**Profile**' in the top-right corner.
##
## **Step 2: Select Account Details**
Click on '**Account** **Details**' from the dropdown menu.
##
## Step 3: Find Interface Language
Locate the '**Interface Language**' section.
##
## Step 4: Click More Option
Click the more options icon to choose your preferred language.
##
## **Step 5: Select the Language**
Select your preferred language from the dropdown menu. Click '**Save**' to confirm the changes.
Once updated, your interface will instantly reflect the selected language.
##
## **How to Change the Language for an Assessment**
## **Step 1: Access the Assessment**
Go to the Assessments section and select the assessment you want to update.
##
## **Step 2: Choose Your Language**
Select your preferred language from the dropdown menu.
Once selected, the language will be updated immediately. Use the dropdown icon to change the language anytime.
By allowing users to personalize their interface language, the LMS ensures a more flexible and inclusive experience for everyone.
# OpenVerse Search in Site Builder
With our updated site builder and image library, OpenVerse's search functionality makes it possible to find royalty-free images easily for your landing pages. Your landing page should reflect your brand identity to enhance your customers' experience. You can search OpenVerse by following the steps below.
## **Step 1:**
Access your account using your login credentials and navigate to the '**Landing Page**' under '**Sales & Marketing**'.
##
## **Step 2:**
By clicking on '**Create New Landing Page**', you can make your new landing page or edit an existing landing page by selecting '**Edit**' on More.
##
## **Step 3:**
Click the '**Set Image**' option in the left column under Settings after selecting the layer of the image.
## **** **Step 4:**
If you click on the '**OpenVerse Search**' button, you will be able to find royalty-free images.
## **** **Step 5:**
To add an image, you have to search for the required image, select the image, and then click the '**Add Selected**' button.****
## **Step 6:**
The image is attached, you can even align it according to your needs using the options on the top right. Set up the required option as per your wish and save it.
For the best customer experience, ensure that your landing page content reflects your brand identity.
# BrainCert LMS API: Developer Guide
The **BrainCert LMS API** allows you to integrate, automate, and extend the capabilities of your BrainCert LMS instance. With this API, you can programmatically manage users, groups, courses, live classes, bundles, tests, products, discounts, and more.
This guide focuses on two essentials:
1. **How to generate and use your API key** (with Domain ID).
2. **The complete list of supported API calls** across all LMS resources.
Looking for Triggers?
For event-driven triggers, see our Webhook Documentation.
##
## Generating an API Key
Log in to your BrainCert LMS Admin Dashboard. Go to **Global Settings** → **Basic Settings**→ **Create API Keys**.
Copy the API Key and your Domain ID, and keep them secure.
Note: Both `Authorization: API_KEY` and `x-domain-id: DOMAIN_ID` must be included in all requests.
##
## API Endpoints (Supported Calls)
The BrainCert LMS API v1 provides a wide range of endpoints to manage your LMS resources. To make navigation easier, the endpoints are grouped into categories. Each category represents a type of resource (such as users, courses, or tests) and contains the common actions you can perform.
Refer to the LMS API documentation for supported actions.
**Users**
| Method | Endpoint | Action |
| --- | --- | --- |
| POST | `/users/create` | Create user |
| DELETE | `/users/delete` | Delete user |
| POST | `/users/list` | List users |
| POST | `/users/getuser` | Get user by ID |
| GET | `/users/getuserbyEmail/{email}` | Get user by email |
| POST | `/users/listUsersenrolledincourse` | Enrollment count in courses |
| POST | `/users/listUsersenrolledintest` | Enrollment count in tests |
| POST | `/users/listUsersenrolledinclass` | Enrollment count in classes |
**Groups**
| Method | Endpoint | Action |
| --- | --- | --- |
| POST | `/groups/create` | Create group |
| POST | `/groups/addUser` | Add user to group |
| POST | `/groups/list` | List groups |
| POST | `/groups/listallusers` | List all users in group |
**Courses**
| Method | Endpoint | Action |
| --- | --- | --- |
| POST | `/courses/create` | Create course |
| PUT | `/courses/update` | Update course |
| DELETE | `/courses/delete/{courseId}` | Delete course |
| POST | `/courses/list` | List courses |
| GET | `/courses/get/{courseId}` | Get course |
| POST | `/courses/enroll` | Enroll user |
| POST | `/courses/unenroll` | Unenroll user |
| POST | `/courses/publish/{courseId}` | Publish course |
| POST | `/courses/unpublish/{courseId}` | Unpublish course |
**Live Classes**
| Method | Endpoint | Action |
| --- | --- | --- |
| POST | `/liveClasses/create` | Create live class |
| POST | `/liveClasses/enroll` | Enroll user in live class |
| POST | `/liveClasses/unenroll` | Unenroll user from live class |
| POST | `/liveClasses/list` | List live classes |
**Bundles**
| Method | Endpoint | Action |
| --- | --- | --- |
| POST | `/bundles/enroll` | Enroll user in bundle |
| POST | `/bundles/unenroll` | Unenroll user from bundle |
| POST | `/bundles/list` | List bundles |
**Tests**
| Method | Endpoint | Action |
| --- | --- | --- |
| POST | `/tests/create` | Create test |
| PUT | `/tests/{testId}` | Update test |
| DELETE | `/tests/{testId}` | Delete test |
| POST | `/tests/list` | List tests |
| GET | `/tests/{testId}` | Get test |
| POST | `/tests/enroll` | Enroll user |
| POST | `/tests/unenroll` | Unenroll user |
| POST | `/tests/publish/{testId}` | Publish test |
| POST | `/tests/unpublish/{testId}` | Unpublish test |
| DELETE | `/tests/removeFromCatalog/{testId}` | Remove test from catalog |
**Products & Categories**
| Method | Endpoint | Action |
| --- | --- | --- |
| GET | `/products/list` | List products |
| GET | `/products/getproduct/{id}` | Get product by ID |
| POST | `/products/createProduct` | Create product |
| PUT | `/products/update/{id}` | Update product |
| DELETE | `/products/delete/{id}` | Delete product |
| POST | `/products/{id}/publish` | Publish product |
| POST | `/products/{id}/unpublish` | Unpublish product |
| POST | `/products/createProductCategory` | Create product category |
| PUT | `/products/product-categories/{id}` | Update product category |
| DELETE | `/products/product-categories/{id}` | Delete product category |
| PUT | `/products/{id}/price` | Update product price |
| PUT | `/products/{id}/shipping-charge` | Update shipping charge |
**Shopping Cart & Pricing**
| Method | Endpoint | Action |
| --- | --- | --- |
| POST | `/shoppingCart/courses/addpricing` | Add course pricing |
| POST | `/shoppingCart/tests/addpricing` | Add test pricing |
| POST | `/shoppingCart/live-classes/addpricing` | Add live class pricing |
| GET | `/shoppingCart/courses/pricing/{id}` | List course pricing |
| GET | `/shoppingCart/tests/pricing/{id}` | List test pricing |
| GET | `/shoppingCart/live-classes/pricing/{id}` | List live class pricing |
| DELETE | `/shoppingCart/courses/deletepricing` | Remove course pricing |
| DELETE | `/shoppingCart/tests/deletepricing` | Remove test pricing |
| DELETE | `/shoppingCart/live-classes/deletepricing` | Remove live class pricing |
**Discounts**
| Method | Endpoint | Action |
| --- | --- | --- |
| GET | `/discounts/globaldiscounts/list` | List global discounts |
| GET | `/discounts/courses/{id}` | List course discounts |
| GET | `/discounts/tests/{id}` | List test discounts |
| GET | `/discounts/live-classes/{id}` | List live class discounts |
| POST | `/discounts/addCourseDiscount` | Add course discount |
| POST | `/discounts/addTestDiscount` | Add test discount |
| POST | `/discounts/addLiveClassDiscount` | Add live class discount |
| DELETE | `/discounts/removeCourseDiscount/{id}` | Remove course discount |
| DELETE | `/discounts/removeTestDiscount/{id}` | Remove test discount |
| DELETE | `/discounts/removeLiveClassDiscount/{id}` | Remove live class discount |
**Gamification**
| Method | Endpoint | Action |
| --- | --- | --- |
| GET | `/gamification/leaderboard` | Get leaderboard |
| POST | `/gamification/user-points` | Get user points |
| POST | `/gamification/user-badges` | Get user badges |
###
### Authentication Example
Every request to the BrainCert LMS API must include two authentication headers:
- `Authorization: API_KEY` → Your unique API key
- `x-domain-id: DOMAIN_ID` → The Domain ID of your LMS instance
Both must be sent with each request to ensure the API can verify **who you are** and **which LMS instance** you’re accessing.
#### Example: Create a User (cURL)
curl -X POST "https://lms.braincert.com/api/v1/users/create" \
-H "Authorization: API_KEY" \
-H "x-domain-id: DOMAIN_ID" \
-H "Content-Type: application/json" \
-d '{"username":"testuser","email":"test@example.com"}'
**Response (JSON)**
{
"message": "User successfully created",
"id": 12345
}
**Notes:**
- Always send requests over **HTTPS** to keep credentials secure.
- Replace `API_KEY` and `DOMAIN_ID` with your actual values from the LMS admin dashboard.
- Use `Content-Type: application/json` when sending data in the request body.
##
## Error Reference
*The API uses standard HTTP status codes with a JSON error body. The BrainCert LMS API uses the following error codes:*
| Error Code | Meaning |
| --- | --- |
| 400 | Bad Request -- Your request is invalid. |
| 401 | Unauthorized -- Your API key or Domain ID is incorrect. |
| 403 | Forbidden -- You do not have permission to access this. |
| 404 | Not Found -- The requested resource could not be found. |
| 405 | Method Not Allowed -- You tried to access a resource with an invalid method. |
| 406 | Not Acceptable -- You requested a format that isn't JSON. |
| 429 | Too Many Requests -- You have exceeded the rate limit. |
| 500 | Internal Server Error -- We had an issue on our server. |
| 503 | Service Unavailable -- We are temporarily offline for maintenance. |
**Example error**
{ "message": "Bad Request", "error": { "code": 400, "details": "" } }
##
## API Basics: Getting Started
The BrainCert LMS API allows you to manage users, courses, tests, and more through simple REST endpoints. This section covers the fundamentals to help you quickly start building with the API.
### API (Application Programming Interface)
An **API** is like a waiter in a restaurant. You (the client) tell the waiter what you want, and they bring your request to the kitchen (the server) and return your food (the response).
In software, an API lets different programs talk to each other. Instead of manually clicking in a web app, you send requests to the API, and it gives you structured data back.
###
### Endpoint
An **endpoint** is a specific URL in the API that performs a certain function.
For example:
- `/users/create` → Create a user
- `/courses/list` → Get a list of courses
Think of endpoints as doors leading to different services inside the LMS.
###
### JSON (JavaScript Object Notation)
**JSON** is a lightweight format for sending data. It looks like a dictionary or a table, but written in a way computers can easily understand.
Example JSON:
{
"username": "alice",
"email": "alice@example.com"
}
This is easier for systems to exchange data than plain text.
###
### HTTPS
**HTTPS** (HyperText Transfer Protocol Secure) is the secure way of sending requests over the internet. It encrypts your API calls so nobody can see your API key, Domain ID, or user data while it’s traveling between your app and BrainCert’s servers.
###
### API Key
An **API Key** is like a secret password that proves you are allowed to use the API. Every request you send must include your key, or the API will reject you.
###
### Domain ID
The **Domain ID** tells BrainCert which LMS instance you are working with (since BrainCert can host many). It’s like telling the post office which street your house is on, so they don’t deliver your mail to the wrong place.
###
### Request vs. Response
- **Request** → What you send to the API (includes endpoint, headers, and JSON data).
- **Response** → What the API sends back (usually JSON).
**Example request:**
POST /users/create
{ "username": "alice", "email": "alice@example.com" }
**Example response:**
{ "message": "User successfully created", "id": 12345 }
###
### Headers
**Headers** are extra information sent with a request. For BrainCert APIs you must always include:
- `Authorization: API_KEY`
- `x-domain-id: DOMAIN_ID`
These tell the server who you are and which LMS you belong to.
###
### Status Codes
Every API response comes with an **HTTP status code**:
- `200` → OK, success
- `400` → Bad request
- `401` → Unauthorized (wrong key/domain)
- `404` → Not found
- `500` → Server error
This helps you understand whether your request worked or failed.
###
### Base URL
Most endpoints use the following base URL:
https://lms.braincert.com/api/v1
>
> Note: In the examples provided, the base URL is shown explicitly within each section.
###
### Authentication
- **API Key**: Identify and authorize requests.
- **Domain ID**: Route the request to your LMS instance.
- Include both as headers on **every** request:
>
> Authorization: <API\_KEY>
>
> x-domain-id: <DOMAIN\_ID>
Generate an API key in **Global Settings → Basic Settings → API Key** in your LMS admin.
###
### Request/Response Format
- **Requests**: JSON body unless noted.
- **Responses**: JSON by default.
- **Recommended method**: `POST` (even for reads) to protect secrets.
Canonical response envelope
{
"message": "Human-readable status",
"data": { /* object or array, endpoint-specific */ }
}
###
### HTTP Status Codes
- 2xx on success; see Error Reference for failures.
###
### Best Practices
- Use **Postman** for exploration and collections.
- Use a JSON formatter/extension when viewing responses in a browser.
- Never expose API keys publicly or in URLs.
##
## Common Headers
| Header | Value | Required | Notes |
| --- | --- | --- | --- |
| Authorization | `` | Yes | Your API key |
| x-domain-id | `` | Yes | Your LMS instance/domain identifier |
| Content-Type | `application/json` | Yes\* | Required when sending a JSON payload |
**Response**
curl -X POST "https://lms.braincert.com/api/v1/users/create" \
-H "Authorization: $API_KEY" \
-H "x-domain-id: $DOMAIN_ID" \
-H "Content-Type: application/json" \
-d '{"username":"testuser","email":"test@example.com"}'
Please see the LMS API documentation for details on the supported actions.
# How to Enable Guest Checkout for Courses and Other Products
Providing a seamless guest checkout option can significantly enhance the buying experience, allowing learners and customers to access your courses and other products quickly and easily.
With guest checkout, users stay on the checkout page instead of being redirected to a login screen after adding items to their cart. This process allows them to choose between logging in, creating an account, or proceeding as a guest, keeping the journey smooth and straightforward.
In this guide, we’ll show you how to enable this feature, making it easy for guests and registered users alike to complete their purchases efficiently.
Note: Guest payment supports all payment methods except PayUmoney. Guest checkout allows users to purchase without creating an account. However, during guest checkout, user details (like name, email, etc.) are automatically stored in the system, just like for registered users.
Guest checkout is allowed except when the registration method is set to 'From Backend Admin'. This restriction ensures that user data is not automatically stored when manual control over user registration is required.
If you already have an account, log in directly from the checkout page using the email field (no page refresh is needed).
## **Step 6:**
If the system does not recognize your email address, you’ll continue with the checkout process as a guest. Click the '**Checkout**' button to proceed.
Once the order is placed, an account will automatically be created. An activation link will be sent to the provided email. Upon clicking it, you’ll be prompted to create a password for your new account.
## **Step 7:**
Enter your contact number and click the '**Continue**' button to proceed with the payment.
## **Step 8:**
Choose the payment method and complete your payment.
****
After completing the purchase, you’ll receive a payment confirmation email and details about your shipment.
## **Notification**
**'Notify new customers to complete account setup after purchase**' is enabled by default in the '**E-commerce**' page, notifying admins when a new customer joins.
Notifications will be sent to admins about new sales, and new customers will be reminded to complete their account setup post-purchase.
By integrating this checkout process, your eCommerce platform ensures that customers experience minimal interruptions during the purchase process. Guests can easily check out and create post-purchase accounts without leaving the checkout page. Enabling notifications for admins and buyers ensures everyone stays informed about their orders and account status.
# How to Enable DRM Protection for Your Content
Digital Rights Management (DRM) is crucial for protecting your valuable audio and video content from unauthorized access and distribution. By enabling DRM protection on your files, you can ensure that only authorized users can view and use your content, safeguarding your intellectual property.
This guide will walk you through the steps to enable DRM protection for your content in a few simple steps.
##
## **Step 1:**
Go to '**Products**' in your dashboard and select '**Contents**' from the list. Next, click on the '**Upload Content**' button
****
##
## **Step 2:**
Now, click on '**Select files to upload**' and choose the files from your device.
****
##
## **Step 3:**
Select files to upload from your device.
****
##
## **Step 4:**
After uploading, enter the title and click '**Save**'.
****
##
## **Step 5:**
To protect your audio/video file with DRM, click the link or '**Manage**' button.
****
##
## **Step 6:**
Toggle the switch to enable DRM protection.
****
##
## **Step 7:**
Returning to the content page, you'll see the **DRM-protected** icon indicating protection.
****
##
## **Step 8:**
To protect an existing file, navigate to the content page and click on the file.
****
##
## **Step 9:**
Toggle the switch to enable protection.
****
By following these steps, you can ensure your valuable content is protected with DRM, preventing unauthorized downloads and usage.
Always remember to Toggle the switch to enable DRM protection.
# How to Generate a Unique Permalink for Landing Pages
With the latest update, you can now generate unique permalinks for each landing page. This allows you to use your landing pages for various purposes beyond just the default domain page. Whether it’s for sales, lead generation, or event promotions, you can create customized URLs for specific goals.
Follow these simple steps to create and use a unique permalink for your landing page:
## **Step 1:**
Go to '**Website**' under 'Sales & Marketing' and select '**Landing Pages**'.****
## **Step 2:**
Click the '**Create a Landing Page'** button to create a new page or select an existing one.
Refer to the KB article '[**Steps to Set Up Your Site Builder**](https://support.braincert.com/kb/article/35/steps-to-set-up-your-site-builder "https://support.braincert.com/kb/article/35/steps-to-set-up-your-site-builder")' to learn more.****
## **Step 3:**
A unique permalink for your landing page will be generated once you publish your landing page.****
## **Step 4:**
Copy the link using the '**Copy Content URL**' icon.
## ****
You will receive a '**Copied**!' notification once the link has been copied.****
## **** **Step 5:**
Paste the '**URL**' wherever you need it, whether it’s for marketing campaigns, emails, or social media posts.
Generating a unique permalink for your landing page gives you the flexibility to use these pages for multiple purposes. Follow the above steps to create your custom links and start sharing them to boost your campaigns!
This easy-to-use feature gives you more control and versatility over your landing page management.
# Delegating Administration Controls to other Moderators or Teachers in a Virtual Classroom
This article will guide you through the steps to delegate administration controls to other moderators or teachers in a Virtual Classroom.
## **Step 1:**
Login to the virtual classroom & launch your classroom session.
#####
## **Step 2:**
Navigate to the bottom right and open '**Attendee Settings**' and you'll get a popup as shown in the figure.
## **Step 3:**
Now, select '**Teacher Tools**' .
## **Step 4:**
Once you give Teachers Tools access to attendees, the attendees will receive a popup seeking confirmation. They have to click '**Yes**' to give confirmation.
Likewise, you can share administration control access with other moderators or teachers in a Virtual Classroom.
# Virtual Classroom API - Frequently Asked Questions
### **Frequently Asked Questions**
###
#### **1) Can I use the Virtual Classroom API to integrate courses and testing platforms into my website?**
Virtual Classroom API is best suitable for people who already have an existing website, LMS, CMS, or app. API integration within your website is available only for Virtual Classroom and NOT for courses, and tests.
#### **2) Do you offer a FREE trial?**
The [free plan](https://app.braincert.com/app/virtualclassroom#upgrade-plan "https://app.braincert.com/app/virtualclassroom#upgrade-plan") supports 2 connections (1 instructor + 1 attendee) with a maximum duration of 30 minutes per session. It supports 600 minutes of Free API usage. [Upgrade your API account](https://app.braincert.com/app/virtualclassroom#upgrade-plan "https://app.braincert.com/app/virtualclassroom#upgrade-plan") to use more attendees in a live session, and session duration. All paid API plans come with premium features such as more attendees in a live class, session recording feature with HD video encoding, etc.,
Generate API key here - [https://app.braincert.com/app/virtualclassroom](https://app.braincert.com/app/virtualclassroom "https://app.braincert.com/app/virtualclassroom")
#### **3) Why do I get an 'Invalid API Key' error?**
Please make sure you are using the right API key from [https://app.braincert.com/app/virtualclassroom](https://app.braincert.com/app/virtualclassroom "https://app.braincert.com/app/virtualclassroom"). A few things to check:
The launch URL should not contain spaces. For example, if you have a space after the API key, the browser adds %20 to the URL which will invalidate your API key.
The API parameters are separated by &, so make sure you not changing that separator.
|| EXAMPLE - roomId=682&apiKey=7UrWbMlO5sAx1fmVlPHK&userId=352
#### **4) Why do I get the 'Access Denied' error?**
When you launch a live class that is expired, you will get an '**Access Denied**' error message. This is because the class has ended, and you cannot launch classes from the past.
#### **5) Where is the Content Library?**
Virtual Classroom API shares the same content library as the E-Learning Platform. Upload all your document files such as PDF, DOC, PPT, and media files such as MP3 and MP4. These contents will be available to use from your content library within the Virtual Classroom session.
We do support unlimited cloud disk space to host all your files.
#### **6) Do I need to use CloudFlare to use Virtual Classroom API?**
By default, all the classes launched from your website will have the API endpoint [https://api.braincert.com](https://api.braincert.com/ "https://api.braincert.com/") in the URL. For branding purposes, you can map this API endpoint with your own domain such as (https://live.my-awesome-company.com). We do require SSL certificate mapping using CloudFlare to make your external domain work. Without SSL (https:// in the URL), a virtual classroom will not work.
#### **7) Is there a direct link for the Screen Sharing plugin in Chrome?**
If you have trouble installing the Chrome browser plugin for screen sharing from within the virtual classroom, open this [link](https://www.google.com/chrome/ "https://chrome.google.com/webstore/detail/html5-virtual-classroom-s/ihglikcoelelbbcpahhhfomehdeefmnc")directly and add (install) the extension in the Chrome browser.
#### **8) How do I download or play the recorded class videos?**
With API calls, you can record and download live classes directly from your website as a 720p HD MP4 file. You can use a video player like JW player, [video.js](https://videojs.com/ "https://videojs.com/"), or other players to play the video directly on your website or download and share it with your attendees.
#### **9) How do I integrate Virtual Classroom into my website? Do you offer example plugins for CMSs like Joomla or WordPress?**
Use Developer [API documentation](https://www.braincert.com/developer/virtualclassroom-api "https://www.braincert.com/developer/virtualclassroom-api") to integrate WebRTC-based HTML5 Virtual Classroom in your website which offers live audio/video conference, multiple interactive whiteboards, HTML5-based server-side session recording, multiple-language support, screen sharing, and so on. You would need to integrate it into your website by following the documentation and sample code provided in the API documentation. We do offer sample plugins for Joomla and WordPress-based websites which can be downloaded from here.
You can simply pass userID, username etc., as a parameter in the API call, and all your website user accounts can be maintained at your own website, and there is no need to create those user accounts at BrainCert.
You need to talk to a developer who understands RESTful API calls and is familiar with these types of integrations.
#### **10) How can I cut down development time? Do you offer other solutions?**
You may also want to look at [Unified Training Platform](https://www.braincert.com/learning-management-system "https://www.braincert.com/learning-management-system") - a hosted SaaS white-label solution, which comes integrated with 4 core platforms in one unified solution - courses platform, online testing platform, award-winning virtual classroom, and content management system.
Use our Enterprise LMS to cut down the integration time and easily onboard users using Single-Sign-On.
Enterprise LMS is role-based, so you can create groups like "**Employees**", "**Customers**" etc., set up courses, tests, and live classes, and collaborate securely with granular permissions and access levels.
Your LMS will look something like this [https://learnems.braincert.com/](https://learnems.braincert.com/ "https://learnems.braincert.com/") and it also allows mapping your external domain such as (http://www.emslearningpath.com/) using a simple CNAME entry in your DNS server. Enterprise LMS blends with your corporate domain and theme, and you can also configure it to Single Sign-On (SSO) from your website to Enterprise LMS with a click of a button.
Activate your domain here. It comes with a free 15-day trial.
#### **11) Does it work on iOS and Android devices?**
Mobile browsers such as Opera and Chrome on Android are fully supported. iOS devices are also supported. See the browser compatibility guide here.
#### **12) What are the minimum requirements to use the HTML5 Virtual Classroom?**
Follow this KB note to check the minimum requirements [- https://www.braincert.com/braincert-support/kb/art.](https://support.braincert.com/ "https://support.braincert.com/")
#### **13) How do I allow my website users to test their browsers?**
You can have your website users use our browser check tool - [https://www.braincert.com/live/html5check.php](https://www.braincert.com/live/html5check.php "https://www.braincert.com/live/html5check.php") to check their browser automatically. You can also create an iFrame embed in your website using this link to hide the URL.
You may also want to use this free WebRTC troubleshooter tool - [https://test.webrtc.org/](https://test.webrtc.org/ "https://test.webrtc.org/").
# How to Enroll Students in Courses, Tests, Bundles, and Live Classes in the Enterprise Plan
Learn how to efficiently enroll students in courses or tests with our step-by-step guide. This article provides clear instructions for managing student enrollments with ease.
We strongly recommend reviewing this KB article on creating your own marketplace, which enables learners to enroll in courses and other products. The article also explains how to enroll learners in private courses without publishing them in the marketplace.
Follow the steps below to explore the various ways you can onboard and enroll learners in courses, tests, and other products for the Enterprise plan. Please note that 'Groups' and 'Roles' are features exclusive to our Enterprise plans.
###
## **Enterprise Plan**
## **Self-Registration for Course Enrollment**
Students can easily enroll themselves in a course during the user account creation process through self-registration. Follow these steps to enable and configure self-registration in your LMS:
## **Step 1:**
Navigate to the '**Global Settings**' and open '**User Registration**'.
##
## **Step 2:**
In the '**User Registration**' settings, you will find various options for user registration. Scroll down to '**Allow users to enroll in a Group during registration**' and set the option to '**Yes**'.
This allows users to select a group during the registration process.
If you want to force all users to register into a default user group, then select the '**Allow users to enroll in a Group during registration**' option to '**No**'. This gives you the option to select a group from the drop-down to force enroll all users to this specific group after registration.
To facilitate this process, you need to create a 'Group' in advance.
##
## **Step 3:**
Next, click on the '**Default User Type**' setting and select '**Learner**' from the dropdown menu.
This ensures that newly registered users will have the Learner role by default.
After configuring the settings, click on the '**Save**' button to save your changes.
##
## **Assign User Group**
## **Step 1:**
Navigate to **'Courses'** and select **'Manage Courses'**. Click on the **'Options'** of a course and choose **'Assign User Group'** from the list.
##
## **Step 2:**
Select one or more groups and click the '**Save**' button.
When the students log in to the LMS after registration, all the courses, tests, and live classes assigned to the group that the student belongs to will be visible.
If you're selling the courses, students would need to buy the course to get full access. Assigning courses to the group simply grants the 'view' permission to all the users in the group.
If you need to enroll students in a test, bundle, or live class, follow the same process, but refer to the steps in the specific product section instead of the 'Courses' section.
To Upload a File from Library**
## **Step 2:**
Click on '**Choose From Your Library**' to choose a file from your library.
## **Step 3:**
Click on the file from the library that you want to open.
##
**To Upload a File from your Computer**
## **Step 4:**
Click on '**Choose From Your Computer**' to choose a file from your computer and open it in the virtual classroom.
## **
To Upload From Cloud**
## **Step 5:**
Click on '**Upload From The Cloud**' to open a file from the cloud in the virtual classroom.
## **Step 6:**
Enter the Link or connect with Dropbox, Google Drive, Evernote, OneDrive, OneDrive Business, Cloud Drive, Box, Flickr, or Facebook to upload the files from the cloud in the virtual classroom.
Hope this article has guided you on how to upload documents in a Virtual Classroom.
# Steps to Setup Custom Hostname and SSL Certificate for your Virtual Classroom (VC) API Domain
You can easily map your external domain to the BrainCert sub-domain using a CNAME entry in your DNS server in order to receive the performance and security benefits of BrainCert. CNAME stands for '**canonical name**' and is a redirection to the zone file of the entered target domain.
After you have added the CNAME entry in your DNS server, click the '**Hostname & SSL Certificate**' button in the [Virtual Classroom API](https://app.braincert.com/app/virtualclassroom "https://app.braincert.com/app/virtualclassroom") area and BrainCert will attempt to issue an SSL certificate for the custom hostname without any other validation or private key requirements. It's that simple!
HTML5 Virtual Classroom relies on SSL (HTTPS) to function and it will not work with external domains. BrainCert recommends using our native enterprise SSL feature for this service.
Follow the instructions below:
- **Step 1** - Create a Domain in the VC API
- **Step 2** - Create a CNAME record in your DNS server
- **Step 3** - Generate SSL Certificate
- **Step 4** - Turn off CloudFlare orange cloud
- **Step 5** - Testing your SSL hostname
- Check CNAME mapping
- Check SSL Certificate
##
**Step 1: Create a Domain in the VC API**
Navigate to [Virtual Classroom API](https://app.braincert.com/app/virtualclassroom "https://app.braincert.com/app/virtualclassroom") from BrainCert.
Click on '**Create Domain**' to create a VC API domain.
Create a domain for VC and Generate the API key.
Please note that SSL certificate is only available to paid subscribers. If you are in a free plan please update your [Virtual Classroom API](https://app.braincert.com/app/virtualclassroom "https://app.braincert.com/app/virtualclassroom") plan to get a SSL certificate for your custom hostname.
If you already have a premium subscription, please click on the Hostname and SSL certificate.
Enter your custom hostname and click on '**Set custom hostname**'.
Type the custom hostname that you would like to use and click "Set custom hostname". You don't need to type http:// or https:// as a part of the hostname. In this example, we have used live.testdomain.com as the custom hostname.
Make sure to click the "**Set custom hostname**" button to save your changes.
## **Step 2: Create a CNAME Record in your DNS Server**
You can easily CNAME your domain to the API endpoint api.braincert.com in order to receive the performance and security benefits of BrainCert. After you add the CNAME entry to your DNS server, click the '**Request SSL Certificate**' button above. Once you click the button, BrainCert will attempt to issue an SSL certificate for the custom hostname without any other validation or private key requirements.
Log in to your domain registrar's site and locate the Zone File Settings, DNS Manager, or similar area of your control panel. Here you will create a CNAME record that points your domain to api.braincert.com. You'll generally see three fields:
- **Alias** **** - For example, www or live(indicating that the www.yourdomain.com or live.yourdomain.com record should point to api.braincert.com)
- **Record Type**- Should be CNAME(indicating that you would like to point to BrainCert by using its name)
- **Points To** - Should be api.braincert.com
| Note: Depending on your provider you may already have a CNAME set up with your domain Alias. If so, you will need to edit this existing CNAME so that 'Points To' is api.braincert.com
## **Step 3: Generate SSL Certificate**
After completing step 2, it is time to generate your free enterprise SSL certificate. Until today, your best bet with other platforms was to CNAME your hostname to their infrastructure, having you generate a private key and CSR, send the latter to a CA for signing, and then securely provide them with the key material (and again upon renewal). Or maybe you have engineering resources to spend and can build and maintain a solution to generate and securely store private keys, acquire and renew certificates, and push them to a CDN so TLS can be terminated in a performant manner (i.e., as close to your customers’ users as possible). Whichever route you choose, the technical complexity and burden of maintenance are high—either for your customers or your engineering and support teams.
BrainCert's free enterprise SSL certificate was built with these difficulties in mind and solves this with the simplicity that you would expect. With our highly secure SSL certificate, all you have to do is CNAME your domain to the VC API sub-domain in order to receive the performance and security benefits of BrainCert. Furthermore, there is no need to send us your SSL certificate key or CSR.
Click on the button **Request SSL Certificate** to get started.
You will see a popup with clear instructions guiding you through this SSL certificate process.
Once done, click on the "**Finish**" green button in the popup to finish the SSL setup process. Once the CNAME is in place BrainCert takes care of the rest. We’ll provision the hostname at our edge for forwarding to your specified origin, acquire SSL certificates to enable HTTPS and HTTP/2, and sit in front of any DDoS or L7 attacks that may target your custom hostname. All the benefits of BrainCert's enterprise network, including CDN and content optimization, are extended to your custom hostname without you having to do anything other than adding a simple DNS record.
Additionally, because this SSL solution is built on BrainCert’s industry-leading SSL/TLS implementation, your customers visiting your custom VC API hostname (external domain) will benefit from all of the work we’ve done to make HTTPS fast, secure, and reliable such as deploying OCSP stapling, implementing TLS 1.3 (and 0-RTT), and optimizing TLS over TCP. Most importantly, by terminating these TLS connections as physically close to your customers as possible (as opposed to directly on your origin), your customers will benefit from the most interconnected network on the internet.
Click on the "Hostname and SSL Certificate" tab on the left navigation. You will now see that your domain field is greyed out and cannot be edited. This is because the SSL certificate is now active your this hostname. You will also see the info icon on the right side of the hostname field which also confirms that the SSL certificate is now active.
When you click on the info icon or "**Request SSL Certificate**" button again, you will see a popup with the success message.
To change the hostname, click on the delete icon to start all over again.
Click on the "**I agree**" green button to confirm the deletion of your SSL certificate.
## **Step 4: Turn off CloudFlare Orange Cloud**
If you currently use CloudFlare for SSL proxying, we recommend you turn off the orange cloud to the grey cloud to receive the performance and security benefits of BrainCert. Please note that this is required only for the CNAME record that is pointing to api.braincert.com. You may continue to use CloudFlare for all your other records if needed.
Orange clouded connections will not be allowed after August 27, 2017.
##
## **Step 5 - Testing your SSL hostname**
Congratulations! Now that you have completed all the steps, it is now time to verify the CNAME mapping and SSL certificate.
**Check CNAME mapping**
You can use the dig tool by using your command prompt in Windows or Mac terminal to check the CNAME mapping. You should see your hostname with the correct CNAME mapping to your API hostname api.braincert.com.
**Check SSL Certificate**
Open your browser and go to your external API domain with https:// in the front. You will see a green lock icon that confirms a secure SSL connection.
[https://yourhostname.com/v2](https://yourhostname.com/v2)
If you see a browser error similar to the message below, it means that your SSL certificate is not set up correctly. The connection is not secure and the virtual classroom will not work.
# How to Activate Dark Mode: A Step-by-Step Guide
Dark mode enhances visual comfort and aesthetics, particularly in low-light environments. This guide will walk you through setting up dark mode.
Follow these simple steps to activate dark mode:
##
## **Setting Up Dark Mode on the Dashboard**
## **Step 1:**
Access your BrainCert account by logging in with your credentials.
Look for the new dark mode icon in the header bar of the BrainCert LMS dashboard. It is typically represented as a moon or a sun icon.
##
## **Step 2:**
Click on the dark mode icon to switch the interface to dark mode. The color scheme of the LMS will change instantly, providing a more comfortable viewing experience.
You can switch from the default mode to dark mode on any page at any time.
That's it! You have successfully activated dark mode in your LMS.
By following these steps, you can enjoy the benefits of dark mode, enhancing your productivity and overall user experience. Experiment with dark mode to see how it transforms your learning and working environment.
# How to Upload a Thumbnail in Your Video Files
The thumbnail feature in Braincert LMS allows course creators to personalize the Course Player and Test Player with visually engaging images. This simple enhancement makes your course content more accessible and visually appealing to learners. Whether you're a course creator aiming to establish your brand identity or simply looking to add a personal touch to your course presentation. In this article, we’ll show you how to quickly upload your thumbnails and improve the overall experience for your learners.
## Step 1: Video Thumbnail
To start upload your Video Thumbnail, Navigate to Products. Now, Click the Dropdown menu and Select **'Contents'.**
You can add a Thumbnail to the existing Course and Tests.
Click the **'Select Files to Upload'** to add Video Content from your File Explorer (or) other ways to Publish from Google drive, Box, Dropbox, Amazon Cloud Drive, FTP and more.
## Step 2: Capture Frame for Thumbnail
1. Play the Video Content and Click **'Capture Frame'** to save the Video Image as a Thumbnail. Toggle on button to **'Enable DRM Feature'** at top the Video.
Refer this Article to Know more about DRM: [How to Enable DRM Protection for Your Content](https://support.braincert.com/kb/article/220/how-to-enable-drm-protection-for-your-content)
2. On the Left side, the Capture image is displayed. Tap the **'+'** Icon to add more Thumbnail Images as you created.
You Can Upload up to 5 Thumbnail Images for each Course Player and File Size Under 500 MB.
## Step 3: Edit and Set Default Thumbnail
1. Click 'Pencil' Icon to Rename Title of Your Thumbnail.
2. Click **'More'** option on the Preferred Captured Frame (or) uploaded Images, then Select **'set as default'** and Additional Options Include: Download and Delete the Thumbnail if needed.
## Step 4: Review Uploaded Thumbnail
This is an example of how the thumbnail appears in a video course content after it has been successfully uploaded.
## Step 5: Promotional Video Thumbnail
Add the Thumbnail while creating a course in **'Advanced Settings'**. The Thumbnail also appears in the Courses Promotional Video.
## Step 6: Test Thumbnail in the Video Question
Here is an example of the page that appears after the thumbnail has been uploaded and displayed in the test player.
By following these steps, you can effectively upload and manage thumbnails for your course player, creating an engaging and professional learning environment for your students.
# How to Generate HAR Files for Troubleshooting on BrainCert
When facing issues on BrainCert, generating HTTP Archive (HAR) files can be invaluable for troubleshooting. HAR files capture the exchange between web browsers and websites, allowing our support team to replicate and diagnose problems. This guide outlines how to generate HAR files in popular browsers: Chrome, Firefox, Safari, and Edge.
## Chrome
1. **Close All Incognito Windows**: Ensure all incognito tabs and windows are closed.
2. **Open New Incognito Window**: Launch a new incognito window.
3. **Access Developer Tools**: Click the more actions menu (...) next to the toolbar, select "More tools" > "Developer Tools".
4. **Network Tab**: Click on the "Network" tab.
5. **Start Recording**: Check if a red button is visible, indicating recording. If not, click "Record network log".
6. **Preserve Log**: Select "Preserve Log".
7. **Clear Existing Logs**: Click "Clear network log" to remove any prior logs.
8. **Reproduce the Issue**: Navigate to the problem page and replicate the issue.
9. **Export HAR File**: Click "Export HAR" (down arrow icon) and save the file.
## Firefox
1. **Close All Private Windows**: Ensure all private tabs and windows are closed.
2. **Open New Private Window**: Launch a new private window.
3. **Navigate to Issue Page**: Visit the page you need to record before opening tools.
4. **Web Developer Tools**: Click the application menu (), then "More tools" > "Web Developer Tools".
5. **Network Tab**: In the developer tools, select the "Network" tab.
6. **Reproduce the Issue**: The recording starts as you navigate. Perform actions that trigger the issue.
7. **Pause Recording**: Once done, click "Pause/Resume recording network log".
8. **Save HAR File**: Right-click in the File column, select "Save All as HAR", and save the file.
## Safari
1. **Enable Develop Menu**: If not visible, go to "Safari" > "Settings" > "Advanced" and check "Show Develop menu in menu bar".
2. **Close All Private Windows**: Ensure all private tabs and windows are closed.
3. **Open New Private Window**: Launch a new private window.
4. **Show Web Inspector**: From the "Develop" menu, select "Show Web Inspector".
5. **Network Tab**: Click the "Network" tab.
6. **Reproduce the Issue**: Navigate to and replicate the issue on the page.
7. **Export HAR File**: Click "Export" and save the file.
## Edge
1. **Close All InPrivate Windows**: Ensure all InPrivate tabs and windows are closed.
2. **Open New InPrivate Window**: Press Ctrl + Shift + N to launch a new InPrivate window.
3. **Developer Tools**: Click the "Settings and more" menu (...), then "More tools" > "Developer tools".
4. **Network Tab**: Click on the "Network" tab.
5. **Start Recording**: Check for a red button indicating recording is in progress; if not, click "Record network log".
6. **Reproduce the Issue**: Visit the problem page and perform actions to trigger the issue.
7. **Stop Recording**: Click "Stop recording network log".
8. **Export HAR File**: Click "Export HAR" (down arrow icon) or press Ctrl + S, and save the file.
## Submitting Your HAR File
Once you've generated the HAR file, please submit it to our support team through the help center or as directed by a support representative. This will help us diagnose and resolve your issue more efficiently.
# Virtual Classroom Minimum Requirements
For the best BrainCert experience, leverage the following specs listed below. There are no software downloads or installations necessary to use the virtual classroom.
## **System Requirements**
| System | Description |
| --- | --- |
| Headset | Headsets with a microphone for improved sound quality is recommended. |
| Camera | Any camera compatible with your operating system with the latest device drivers installed. |
| Operating System | Microsoft Windows, Mac OS, Linux, Android and iOS. |
| CPU | Desktop - Intel or AMD processors with 2.0 GHz or above. Note that lower-end CPU types may result in poor (lower video resolution) quality.
Mobile/Tablet - The latest models with a fast CPU clocked at 1.4 GHz or above are recommended.
|
| RAM | A minimum of 1GB/4GB or more is recommended. At Least 100MB of free memory should be available. |
| Bandwidth | Video - Minimum 1 Mbps per stream. Max 5 Mbps (All attendees).
Audio - Minimum 500 kbps per stream. Max 1 Mbps (All attendees).
Recording - Minimum 5 Mbps. Max 10 Mbps (instructor/presenter only)
Screen Sharing - Minimum 5 Mbps. Max 10 Mbps (instructor/presenter only)
|
| Compatible Browsers | Desktop - Google Chrome (updated version) - Recommended
Desktop - Firefox (updated version) - Recommended
Android - Google Chrome (updated version) - Recommended
Android - Opera (updated version) - Recommended
MAC - Google Chrome (updated version) - Recommended
iOS Mobile - Safari (updated version) - Recommended
|
| Screen Sharing | Chrome - No plugins necessary
Firefox - No plugins necessary
|
| Video resolution | From 180p@30fps to 720@30fps |
## **Browser-Specific Features Supported**
| Web (Windows, Mac, Linux) | Android | iOS (iPhone/iPad) |
| --- | --- | --- |
| Works on the most recent versions of Chrome & Firefox desktop browsers. | Mobile browsers such as Opera and Chrome on Android are fully supported. | Safari 11 browser version or higher versions. |
| Microsoft Internet Explorer is supported. | The versions from Safari 11 browsers on macOS and iPhone/iPad devices are now supported. |
| Microsoft Edge browser is supported but may not work very well. We recommend Chrome or Firefox browsers. | |
| Apple recently released Safari Technology Preview release 32 version, which is built into macOS High Sierra and will support WebRTC required for audio & video conferencing. | | |
| Safari compatibility is limited to only Safari 11. To get Safari 11, you can download the Safari Technology preview, Mac OS 10.13, or iOS 11 and more. | | |
| Browser | Audio | Video | Recording | Screen sharing | Whiteboard |
| --- | --- | --- | --- | --- | --- |
| Desktop - Google Chrome (Latest release version) | Yes | Yes | Yes | Yes | Yes |
| Desktop - Firefox (latest release version) | Yes | Yes | Yes | Yes | Yes |
| Desktop - Microsoft Edge (latest release version) | Yes | Yes | No | No | Yes |
| Android -Google Chrome (latest release version) | Yes | Yes | No | No | Yes |
| Android - Samsung Internet (latest release version) | Yes | Yes | No | No | Yes |
| Android - Opera (latest release version) | Yes | Yes | No | No | Yes |
| iOS - Safari (latest release version) | Yes | Yes | No | No | Yes |
## **Network Ports**
Connections made to BrainCert WebRTC cloud across all global regions use the following TCP and UDP ports. If the UDP port is blocked then calls will connect over TLS instead of the more efficient UDP protocol. It can lead to quality issues with video, audio, and content sharing. It is important that firewall ports are opened to BrainCert servers. We have implemented technology to work if you are behind strict corporate firewalls and NAT environments. If you can't get the audio/video working inside the virtual classroom, then most likely our IP is blocked by your firewall. For specific IP ranges of BrainCert's global Virtual Classroom servers, contact support.
| Name | Ports |
| --- | --- |
| Whiteboard | TCP - 443
|
| WebRTC - Audio/Video | TCP - 443
UDP - 30000-65535
|
| STUN/TURN (Network traversal) | TCP - 443, 80, 3478, 5349
UDP - 80, 3478
|
###
## **System Test Tool**
Virtual Classroom uses WebRTC technology for real-time audio and video conferencing. Use the following links to test your browser.
| Name | URL |
| --- | --- |
| WebRTC Troubleshooter | [https://webcasts.com/webrtc/](https://webcasts.com/webrtc/) |
# How to Export Reports in BrainCert: A Step-by-Step Guide
BrainCert's reporting and analytics tools make it easy to export detailed data for courses and tests. This article will walk you through how to export reports and create custom reports.
Follow the same steps outlined below for 'Test Reports' and 'Course Bundles Reports' by navigating to the 'Tests' and 'Course Bundles' tab instead of the Courses tab.
## **Exporting Reports**
## **Step 1:**
From your dashboard, click on '**Reports & Analytics**' and then open '**Courses**'.
## **Step 2:**
'**Select a course for reports**' from the dropdown menu, and choose the desired report duration.
## **Step 3:**
You can filter the report by registration fields (Optional) to narrow down the data if necessary.
Refer to the article '[**How to Include Custom Registration Fields Filter in Reports**](https://support.braincert.com/kb/article/216/how-to-include-custom-registration-fields-filter-in-reports "https://support.braincert.com/kb/article/216/how-to-include-custom-registration-fields-filter-in-reports")' to learn more.
## 
## **Step 4:**
Use the dropdown to filter by groups if needed, then click the '**Export**' button.
## **Step 5:**
**Choose your preferred file type, either '****CSV****' or '****XLSX****'. Select the number of records to export: '****10 records****' or '****All records****'.**
## **Step 6:**
Now, click the '**Export**' button to get the reports.
## **View Exported Files**
## **Step 7:**
Click on '**My Exports**' to view the exported files.
You will be redirected to a page where you can download the exported files. Click '**Download**' to save it to your device.
## **Step 8:**
Alternatively, you can click on your profile icon and select '**My Exports**' from the menu to view and download exported files at any time.
## **Creating Custom Reports**
**For more personalized data, follow these steps to create a custom report:**
## **Step 1:**
Click on '**Create Custom Report**'.
## **Step 2:**
**Choose specific '****Users****', '****Groups****', or '****Custom Fields****' you want to include in the report.** Select the '**Table Columns**' you want to display in the report for more targeted data.
Once you've set your preferences, click '**Submit**' to generate the report.
## **Step 3:**
Click '**Save Report**' to save it for future use.
## **Step 4:**
**Enter a name for your custom report in the '****Report Name****' field and click '****Save report****'.**
## **Step 5:**
Select your custom report from the '**Dropdown Box**' under saved reports. Click '**Export**' to download the report in your chosen format.
With these simple steps, you can easily export detailed reports for courses, tests, and course bundles in BrainCert. Whether you need CSV or XLSX formats or want to create custom reports for specific groups or fields, BrainCert offers flexible options to fit your reporting needs.
# Adding Multiple Whiteboards and Renaming them in Virtual Classroom
This article will guide you through the steps tp to add multiple whiteboards and rename them to the topic that is being taught.
## **Step 1:**
Click on the ‘**+**' Plus icon to add a whiteboard.
## **Step 2:**
Double-click on any whiteboard tab to rename it.
## **Step 3:**
Here is how the renamed whiteboard will look.
**Note**: The whiteboard's name will only be displayed in upper case.
# A Guide to Online Shop Category Creation
Categories in an online store play a vital role by organizing products, improving navigation for customers, aiding in search engine optimization, and facilitating informed decision-making during the shopping process.
This article walks you through the process of creating and managing categories.
## **Step 1:**
Go to '**Global** **Settings**' and open '**Online** **Shop**' from the menu. ****
##
## **Step 2:**
Scroll down to '**Product Categories**' and toggle the switch to enable.
****
##
## **Step 3:**
Next, navigate to '**Categories**' under '**Online Store**' and click on '**Add Category**' to create a new one.
****
##
## **Step 4:**
Type the '**Category Name**' and '**Description**' in the given field and click on '**Save**'.
****
Once it is saved, the category will be displayed under categories.
## ****
**Step 5:**
Now, navigate to '**Create a product**' under '**Online Store**'. Scroll down to '**Product Category**' and click on the dropdown menu. You'll have the created categories in it.
Select the category from the menu and '**Save**' the changes.
****To learn how to create a product, refer to the guide on '[How to Create a New Product in Online Shop](https://support.braincert.com/kb/article/86/how-to-create-a-new-product-in-online-shop "https://support.braincert.com/kb/article/86/how-to-create-a-new-product-in-online-shop")'.
##
**Step 6:**
To view the product, go to '**Online Store**' on the catalog and click on the product to which the category has been added.
**** You'll be able to see the product category as shown in the image.
 Categorize your products to help learners easily identify and purchase them.
# How to Create Scenario Based Question
Scenario-based questions gives an idea of how you would respond to a hypothetical future situation. Here are the steps to create a scenario-based question.
## **Step 1:**
Navigate to '**Assessments**' under '**Products**'.
Click on the '**Options**' of the test to which questions are to be added, and then click on '**Questions**'.
## **Step 2:**
Click on '**Add Test Questions**' to insert scenario-based questions.
##
## **Step 3:** ****
****You can find the '**Scenario Question**' from the dropdown by clicking on the '**Question Type**'.
##
**Step 4:**
There is a wide range of advanced scenario types available in BrainCert, such as multiple choice, fill-in-the-blanks, multiple answers, and true/false. From the dropdown list, select the question type you need.
##
##
## **Step 5:**
A new scenario question can be instantly added by clicking on the blue '**Add New Scenario Question'** button.
**A list of other important features and options**
- **Reference (URL)** - Give the test taker a link to read more.
- **Question Status** - Leave the default option "**Published**" to make it live, or mark it as "**Not Published**" to publish later.
- **Include in Demo** - All users are shown questions in Demo status when taking this test. Before a user purchases the full version of the test, you can show them some sample questions.
If you wish to save this question and create a new one after adding the question and question type, click '**Save & Add New**'. Alternatively, you can click '**Save & Exit**' to save and exit the question.Hope you found this article useful.
[NextPage](https://support.braincert.com/llms-full.txt/1)
- ` or `
- ` and ` ` tags.  And, replace it with the following code: ## **Step 5** Once the code is updated, click **"Save Changes"** to apply your changes.  ## **Step 6** Switch to **"Preview Mode"** to view your updated dropdown menu.  Feel free to customize the menu text and links to match your BrainCert content pages or link to any external pages as needed.
Desktop - Intel or AMD processors with 2.0 GHz or above. Note that lower-end CPU types may result in poor (lower video resolution) quality.
Mobile/Tablet - The latest models with a fast CPU clocked at 1.4 GHz or above are recommended.
Video - Minimum 1 Mbps per stream. Max 5 Mbps (All attendees).
Audio - Minimum 500 kbps per stream. Max 1 Mbps (All attendees).
Recording - Minimum 5 Mbps. Max 10 Mbps (instructor/presenter only)
Screen Sharing - Minimum 5 Mbps. Max 10 Mbps (instructor/presenter only)
Desktop - Google Chrome (updated version) - Recommended
Desktop - Firefox (updated version) - Recommended
Android - Google Chrome (updated version) - Recommended
Android - Opera (updated version) - Recommended
MAC - Google Chrome (updated version) - Recommended
iOS Mobile - Safari (updated version) - Recommended
Chrome - No plugins necessary
Firefox - No plugins necessary
TCP - 443
TCP - 443
UDP - 30000-65535
TCP - 443, 80, 3478, 5349
UDP - 80, 3478
- ` for organized lists, and `` for hyperlinks to relevant resources.
2. Format: Choose the Content Format as given: Normal Text, Quote, Code, H1 - H6 tags to write the detailed Information for this course.
3. Bold: Highlight Your Important Words and gives user-friendly interface for designing and interactive content.
4. Italic: Italics can convey tone or voice in instructional content, clarity and professionalism in course materials and nuanced learning experience.
5. Strikethrough: In course creation to indicate revisions or changes in content, allowing instructors to show updates or corrections transparently.
6. Lists: It is essential for organizing information in a clear and digestible manner, promoting better comprehension and retention. Unordered List, Ordered List, Oudent (moving list items or paragraphs back toward the left margin), Indent (moving list items or paragraphs inward from the left margin)
7. Image: Add the required Image in the **'About the Course'** Section. Use of visual elements such as photographs, illustrations, and diagrams to enhance learning materials.
8. Table: Using table formats in course creation shows clarity, organization, and accessibility by providing structured overviews of course components, lesson plans, assessments, and resources. These are the options while creating a Table: Insert table, Insert Row - above, below, Insert Column - Left, Right, Add Head, Delete - Head, column, row, table.
9. Link: In course creation facilitate resource sharing and provide supplementary materials, interactive content and collaboration tools, and improve navigation while integrating multimedia. You can **'Insert Link'** & **'Unlink'** in your course creation.
****
## **Step 8:**
**Add the Instructor Bio in that designated Box. Use the above Featured Icon if needed as we explained in (Step 7), Then click** **'Next'**
For cleaner HTML, it's best to move the
<style>..</style> block to just above the </head> tag.** **Note:** Super Admins and Teachers enjoy free access to everything on the Catalog Pages, such as courses, tests, and live classes, thanks to their extensive access privileges. If you need to limit their access, change their user type to 'Custom' and manage permissions through Roles and Groups. By implementing user types, organizations and educational institutions can significantly enhance their operational efficiency and user experience. This feature not only streamlines user management but also aligns system access with the unique roles and requirements of different users. # How to Enable Point & Pay Payment Gateway Point & Pay Payment Gateway is a secure online payment solution that enables businesses to accept payments from customers electronically. This guide takes you through each step, offering clear instructions and explanations to ensure a smooth setup process. ## **Step 1:** To enable the '**Point & Pay**' Payment Gateway, start by activating the extension. Access your UTP account, click '**Global Settings**', and select **'Extensions'**. ##  **Step 2:** Scroll down to locate '**Point & Pay**', toggle the button to enable it, and click '**Save**' to confirm the changes. ##  **Step 3:** Next, navigate to **'E-commerce**' in Global Settings. Enter the Product ID, Partner ID, and other required information. Specify the Transaction fee for '**Credit Card**' payments and '**eChecks**'. Finally, click '**Save Settings**' to save the changes. **Note:** **'Credit Card' payments:** Card-based transactions. **'eChecks':** Digital version of paper checks.  ## **Step 4:** Proceed to '**Checkout**' by navigating to the Cart.  ## **Step 5:** After proceeding with the payment, you will see the **'Transaction fee**' displayed. Enter the necessary details and click '**Make Payment**'. The "**Point & Pay Payment Gateway**" is user-friendly as it simplifies the payment process for customers, allowing them to make payments easily and securely with minimal effort and complexity. # How to Enroll in a Course via Email as a Learner Getting started with your course is easier than you might think. In this guide, we'll walk you through the simple steps to enroll in your course through email and access the learning materials. ## **Enroll in a Course via Email** ## **Step 1:** Check your inbox for the enrollment email from your learning platform. This email contains a link to your course. Click on the '**Enroll Now**' button.  ## ## **Step 2:** You will be redirected to the login page. Enter your credentials to log in.  ## ## **Step 3:** Once logged in, you will be taken to the course enrollment page. Click on the '**Enroll Now**' button to register for the course.  ## ## **Step 4:** After enrolling, you will be able to access the course immediately by clicking on the '**Take this Course**' button.  ## ## **Step 5:** Now, you'll get full access to the course.  ## ## **Step 6:** Your enrolled course will appear on the left menu bar under '**Courses**'. Click on it to begin your learning journey.  You're now all set to get started with your course and begin learning. # How to Request SSL Certificate for Meeting Rooms In this guide, you will learn how to request an SSL certificate for your meeting rooms. Follow the steps below to ensure a secure and personalized setup for your meeting environment: You can easily map your external domain to the BrainCert sub-domain using a CNAME entry in your DNS server in order to receive the performance and security benefits of BrainCert. CNAME stands for 'canonical name' and is a redirection to the zone file of the entered target domain. After you have added the CNAME entry in your DNS server, click the 'Hostname & SSL Certificate' button in the Meeting rooms area and BrainCert will attempt to issue an SSL certificate for the custom hostname without any other validation or private key requirements. It's that simple! Meeting rooms relies on SSL (HTTPS) to function and it will not work with external domains. BrainCert recommends using our native enterprise SSL feature for this service. **Step 1: Go to Meeting Rooms** Login to [app.braincert.com](https://app.braincert.org/index.php?option=com_membershipstatus&view=dashboard&Itemid=2600 "https://app.braincert.org/index.php?option=com_membershipstatus&view=dashboard&Itemid=2600"). Then, Select [**'Explore Meeting Rooms'**](https://app.braincert.com/component/classroomengine/permanent_room) as shown in the displayed Image.  **Step 2: Get Hostname & SSL Certificate** Go to '**Hostname & SSL Certificate'** in the Right Column of Meeting rooms.
SSL certificates are available only to paid subscribers. If you're on a free plan, please upgrade your Virtual Classroom API plan to obtain an SSL certificate for your custom hostname.
If you have a premium subscription, click on the Hostname and SSL certificate.
For event-driven triggers, see our Webhook Documentation.
Guest checkout allows users to purchase without creating an account. However, during guest checkout, user details (like name, email, etc.) are automatically stored in the system, just like for registered users.
Guest checkout is allowed except when the registration method is set to 'From Backend Admin'. This restriction ensures that user data is not automatically stored when manual control over user registration is required.
If you're selling the courses, students would need to buy the course to get full access. Assigning courses to the group simply grants the 'view' permission to all the users in the group.
If you need to enroll students in a test, bundle, or live class, follow the same process, but refer to the steps in the specific product section instead of the 'Courses' section.
To Upload a File from Library** ## **Step 2:** Click on '**Choose From Your Library**' to choose a file from your library.  ## **Step 3:** Click on the file from the library that you want to open.  ## **To Upload a File from your Computer** ## **Step 4:** Click on '**Choose From Your Computer**' to choose a file from your computer and open it in the virtual classroom.  ## **
To Upload From Cloud** ## **Step 5:** Click on '**Upload From The Cloud**' to open a file from the cloud in the virtual classroom.  ## **Step 6:** Enter the Link or connect with Dropbox, Google Drive, Evernote, OneDrive, OneDrive Business, Cloud Drive, Box, Flickr, or Facebook to upload the files from the cloud in the virtual classroom.  Hope this article has guided you on how to upload documents in a Virtual Classroom. # Steps to Setup Custom Hostname and SSL Certificate for your Virtual Classroom (VC) API Domain You can easily map your external domain to the BrainCert sub-domain using a CNAME entry in your DNS server in order to receive the performance and security benefits of BrainCert. CNAME stands for '**canonical name**' and is a redirection to the zone file of the entered target domain. After you have added the CNAME entry in your DNS server, click the '**Hostname & SSL Certificate**' button in the [Virtual Classroom API](https://app.braincert.com/app/virtualclassroom "https://app.braincert.com/app/virtualclassroom") area and BrainCert will attempt to issue an SSL certificate for the custom hostname without any other validation or private key requirements. It's that simple! HTML5 Virtual Classroom relies on SSL (HTTPS) to function and it will not work with external domains. BrainCert recommends using our native enterprise SSL feature for this service. Follow the instructions below: - **Step 1** - Create a Domain in the VC API - **Step 2** - Create a CNAME record in your DNS server - **Step 3** - Generate SSL Certificate - **Step 4** - Turn off CloudFlare orange cloud - **Step 5** - Testing your SSL hostname - Check CNAME mapping - Check SSL Certificate ## **Step 1: Create a Domain in the VC API** Navigate to [Virtual Classroom API](https://app.braincert.com/app/virtualclassroom "https://app.braincert.com/app/virtualclassroom") from BrainCert. Click on '**Create Domain**' to create a VC API domain.  Create a domain for VC and Generate the API key.  Please note that SSL certificate is only available to paid subscribers. If you are in a free plan please update your [Virtual Classroom API](https://app.braincert.com/app/virtualclassroom "https://app.braincert.com/app/virtualclassroom") plan to get a SSL certificate for your custom hostname. If you already have a premium subscription, please click on the Hostname and SSL certificate.  Enter your custom hostname and click on '**Set custom hostname**'. Type the custom hostname that you would like to use and click "Set custom hostname". You don't need to type http:// or https:// as a part of the hostname. In this example, we have used live.testdomain.com as the custom hostname.  Make sure to click the "**Set custom hostname**" button to save your changes. ## **Step 2: Create a CNAME Record in your DNS Server** You can easily CNAME your domain to the API endpoint api.braincert.com in order to receive the performance and security benefits of BrainCert. After you add the CNAME entry to your DNS server, click the '**Request SSL Certificate**' button above. Once you click the button, BrainCert will attempt to issue an SSL certificate for the custom hostname without any other validation or private key requirements. Log in to your domain registrar's site and locate the Zone File Settings, DNS Manager, or similar area of your control panel. Here you will create a CNAME record that points your domain to api.braincert.com. You'll generally see three fields: - **Alias** **** - For example, www or live(indicating that the www.yourdomain.com or live.yourdomain.com record should point to api.braincert.com) - **Record Type**- Should be CNAME(indicating that you would like to point to BrainCert by using its name) - **Points To** - Should be api.braincert.com | Note: Depending on your provider you may already have a CNAME set up with your domain Alias. If so, you will need to edit this existing CNAME so that 'Points To' is api.braincert.com ## **Step 3: Generate SSL Certificate** After completing step 2, it is time to generate your free enterprise SSL certificate. Until today, your best bet with other platforms was to CNAME your hostname to their infrastructure, having you generate a private key and CSR, send the latter to a CA for signing, and then securely provide them with the key material (and again upon renewal). Or maybe you have engineering resources to spend and can build and maintain a solution to generate and securely store private keys, acquire and renew certificates, and push them to a CDN so TLS can be terminated in a performant manner (i.e., as close to your customers’ users as possible). Whichever route you choose, the technical complexity and burden of maintenance are high—either for your customers or your engineering and support teams. BrainCert's free enterprise SSL certificate was built with these difficulties in mind and solves this with the simplicity that you would expect. With our highly secure SSL certificate, all you have to do is CNAME your domain to the VC API sub-domain in order to receive the performance and security benefits of BrainCert. Furthermore, there is no need to send us your SSL certificate key or CSR. Click on the button **Request SSL Certificate** to get started.  You will see a popup with clear instructions guiding you through this SSL certificate process.   Once done, click on the "**Finish**" green button in the popup to finish the SSL setup process. Once the CNAME is in place BrainCert takes care of the rest. We’ll provision the hostname at our edge for forwarding to your specified origin, acquire SSL certificates to enable HTTPS and HTTP/2, and sit in front of any DDoS or L7 attacks that may target your custom hostname. All the benefits of BrainCert's enterprise network, including CDN and content optimization, are extended to your custom hostname without you having to do anything other than adding a simple DNS record. Additionally, because this SSL solution is built on BrainCert’s industry-leading SSL/TLS implementation, your customers visiting your custom VC API hostname (external domain) will benefit from all of the work we’ve done to make HTTPS fast, secure, and reliable such as deploying OCSP stapling, implementing TLS 1.3 (and 0-RTT), and optimizing TLS over TCP. Most importantly, by terminating these TLS connections as physically close to your customers as possible (as opposed to directly on your origin), your customers will benefit from the most interconnected network on the internet. Click on the "Hostname and SSL Certificate" tab on the left navigation. You will now see that your domain field is greyed out and cannot be edited. This is because the SSL certificate is now active your this hostname. You will also see the info icon on the right side of the hostname field which also confirms that the SSL certificate is now active. When you click on the info icon or "**Request SSL Certificate**" button again, you will see a popup with the success message.  To change the hostname, click on the delete icon to start all over again.  Click on the "**I agree**" green button to confirm the deletion of your SSL certificate.  ## **Step 4: Turn off CloudFlare Orange Cloud** If you currently use CloudFlare for SSL proxying, we recommend you turn off the orange cloud to the grey cloud to receive the performance and security benefits of BrainCert. Please note that this is required only for the CNAME record that is pointing to api.braincert.com. You may continue to use CloudFlare for all your other records if needed.  Orange clouded connections will not be allowed after August 27, 2017. ## ## **Step 5 - Testing your SSL hostname** Congratulations! Now that you have completed all the steps, it is now time to verify the CNAME mapping and SSL certificate. **Check CNAME mapping** You can use the dig tool by using your command prompt in Windows or Mac terminal to check the CNAME mapping. You should see your hostname with the correct CNAME mapping to your API hostname api.braincert.com.   **Check SSL Certificate** Open your browser and go to your external API domain with https:// in the front. You will see a green lock icon that confirms a secure SSL connection. [https://yourhostname.com/v2](https://yourhostname.com/v2)   If you see a browser error similar to the message below, it means that your SSL certificate is not set up correctly. The connection is not secure and the virtual classroom will not work.  # How to Activate Dark Mode: A Step-by-Step Guide Dark mode enhances visual comfort and aesthetics, particularly in low-light environments. This guide will walk you through setting up dark mode. Follow these simple steps to activate dark mode: ## ## **Setting Up Dark Mode on the Dashboard** ## **Step 1:** Access your BrainCert account by logging in with your credentials. Look for the new dark mode icon in the header bar of the BrainCert LMS dashboard. It is typically represented as a moon or a sun icon.  ## ## **Step 2:** Click on the dark mode icon to switch the interface to dark mode. The color scheme of the LMS will change instantly, providing a more comfortable viewing experience.