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Adding Zopim Chat by Zendesk Extension

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1 min read

Zendesk Chat lets you chat with LMS users and give them real-time support. Before your visitors can start chatting with you, you’ll need to add the Zopim chat extension to your training platform.


To add the live chat Web Widget to a web page:

Step 1:

From the Zopim chat dashboard, select Settings > Widget, then click the 'Getting Started' tab.


Step 2:

Copy the embed script key ID only, as shown in the example below.


Step 3:

In your LMS, go to 'Global Settings' and open 'Extensions'.

Enter the numeric key ID copied in the previous step into the text field and then turn on the slider.
1.png


Step 4 :

Finally, save your settings and reload the page.
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