Category / Section
Adding Zopim Chat by Zendesk Extension
Published:
1 min read
Zendesk Chat lets you chat with LMS users and give them real-time support. Before your visitors can start chatting with you, you’ll need to add the Zopim chat extension to your training platform.
To add the live chat Web Widget to a web page:
Step 1:
From the Zopim chat dashboard, select Settings > Widget, then click the 'Getting Started' tab.
Step 2:
Copy the embed script key ID only, as shown in the example below.
Step 3:
In your LMS, go to 'Global Settings' and open 'Extensions'.
Enter the numeric key ID copied in the previous step into the text field and then turn on the slider.
Step 4 :
Finally, save your settings and reload the page.