Root Domain Redirection Service Extension
Use Case
When you type example.com
in your browser, it won't redirect to www.example.com
because BrainCert's free SSL certificate covers only one domain behind the CDN and firewall, which accelerates website performance. This limitation applies to customers who use their www
domain as their main LMS site.
To resolve this, BrainCert offers a Root Domain Redirection extension. Here’s how it works:
Issue: Customers type
example.com
in their browser, but it doesn’t redirect towww.example.com
. The SSL certificate provided by BrainCert only secures thewww.example.com
domain.Solution: BrainCert needs to set up a special proxy service to handle this redirection securely. This involves:
- Generating and installing a custom SSL certificate for
example.com
. - Configuring the server to automatically redirect
example.com
towww.example.com
.
- Generating and installing a custom SSL certificate for
Outcome: After the setup, typing
example.com
in the browser will seamlessly redirect towww.example.com
, ensuring secure and smooth access for users.
Benefits
- Enhanced Security: Protect your root domain with SSL.
- Professional Appearance: Redirect users to your 'www' domain.
- Seamless Experience: Ensure smooth and secure access for your learners.
Activation Process
To activate the Root Domain Redirection extension, follow these steps:
Login to Your BrainCert Account:
- Navigate to your BrainCert admin dashboard.
Go to Global Settings:
- Click on the Global Settings menu.
Access Extensions:
- Select Extensions from the Global Settings menu.
Find Root Domain Redirection:
- Locate the Root Domain Redirection Service extension in the list.
Activate the Extension:
- Click on the Buy Now button.
- You will be prompted to pay a one-time setup fee of $49.
Complete Payment:
- Follow the payment instructions to complete the $49 one-time setup fee. Create a support ticket to track this.
- Follow the payment instructions to complete the $49 one-time setup fee. Create a support ticket to track this.
FAQs
- Q: What is a root domain?
A: A root domain, also known as a naked or apex domain, is your domain without the 'www' prefix (e.g., example.com). - Q: Why do I need SSL for my root domain?
A: SSL (Secure Sockets Layer) encrypts the data transferred between your server and your users, ensuring a secure connection and protecting sensitive information. - Q: What happens after I activate the extension?
A: Once activated, our team will configure your domain to automatically redirect to the secure 'www' subdomain, ensuring a seamless and secure experience for your learners. - Q: Is there any ongoing cost for this service?
A: No, there is a one-time setup fee of $49.
Support
If you have any questions or need assistance, please contact our support team by creating a support ticket.