Category / Section
Setting Up Product Order Notifications
Published:
1 min read
Product order notifications benefit learners by providing immediate confirmation, transparent order status updates, tracking information, reassurance, a reference for details, and a means for quick problem resolution.
This article guides you to set product order notifications.
Step 1:
Find 'Online Store' under 'Products' and click on 'Email Notification'.
Step 2:
You have a list of email options under 'Customer email'.
Click on the option of 'Customer Support' and add the learner's mail ID using 'Edit'.
Step 3:
Click on the 'Edit' option to add the subject line for each email.
- Shipping email - Notifies that the order has been successfully shipped.
- Digital fulfillment email - Notifies the learner after a digital purchase, containing details or access information for the acquired digital product or service.
- Cancellation email - Notifies that the order has been canceled.
- Pickup email - Notifies you that your product has been picked.
You can preview the message once you have saved it using the 'Preview' option.
