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Configure Mail Relay Settings - SMTP

2 mins read
Mail relay, also known as an SMTP relay, is a process that involves transferring email messages from one mail server to another. This article guides you on how to use the mail relay service provided by BrainCert.

Step 1:

Navigate to 'Global Settings' and open 'Mail Relay'.


Step 2: 

If you want to use BrainCert Mail Server to transfer emails, select 'Yes' and 'Save' the changes.

Note: By default, all your LMS-specific emails such as live class invitations, and marketing emails use the BrainCert mail server for sending outgoing emails.


Step 3: 

If you want another server to transfer emails, select 'No' and fill in the following details.


The following fields are required to set up your SMTP server:

  • From Name: The name you want to appear in outgoing emails.
  • From E-mail Address: The e-mail address you want to appear in outgoing emails.
  • SMTP Mail Server Hostname: SMTP server hostname or IP address.
  • Port: Port number of your SMTP server. BrainCert supports SSL and allows SMTP authentication by default. Try using secured ports such as 465, 993, 995, etc., for added security.
  • Username: Your SMTP account username.
  • Password: Your SMTP account password.

Click on 'Send Test Mail' to test your settings. If everything looks good, click on the “Save” button to save your configuration.

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