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General platform overview and FAQs
Difference between E-Learning Platform and Enterprise LMS
BrainCert is a cloud-based all-in-one educational platform that comes integrated with 4 core platforms in one unified solution - courses platform, online testing platform, award-winning virtual classroom, and content management system. The result - significant cost savings, increasing productivity, and secure, seamless and enhanced user experience across all platforms. BrainCert platform comes in 2 different use cases: !(https://storage.crisp.chat/users/helpdesk/website/be0831c152319000/imag
How about the safety of my data?
With BrainCert, your learning content and information are secured and kept confidentially. Data security is of utmost importance to us - all our traffic is done over SSL, the web standard for secure data transmission, and files are stored with top-grade secured infrastructure.
How do I delete my account?
At BrainCert, we put our users first in how we develop our products and services. As a registered user with the BrainCert platform, you can request that your account either be disabled or permanently deleted. To temporarily disable your account, simply email our friendly support team. To request an account be permanently deleted expresses your intention to fully remove both your user account and any existing information relevant to your user account. This can be undone by sending an email to Br
How do I get support?
Our support is done via our helpdesk system for premium users and forums for non premium users. We provide in-app messaging & chat for faster customer support. We provide phone support on a need basis. Simply e-mail us firstname.lastname@example.org
BrainCert Platform Overview and FAQs
BrainCert Platform Overview and FAQs The BrainCert is a SaaS training platform that offers comprehensive set of educational tools that enable users to create and deliver personalized e-learning content leveraging BrainCert's next-generation products. BrainCert does the heavy lifting by intelligently delivering your content to global audience, ensuring applications are highly-available, secure, and responsive to demand. !(https://storage.crisp.chat/users/helpdesk/website/be0831c152319000/imag
How to track emails sent with email analytics feature?
Using email analytics feature to track emails sent With BrainCert's all new email analytics feature, you can quickly review your email’s performance across all BrainCert platforms. This unique feature comes integrated in all the essential places where you'll be sending emails to students which includes courses, tests and live class enrollment pages and notification templates. You can track your email performance by keeping an eye on your stats with metrics like unique opens, clicks, and d
Where can I set my payment preference to start accepting payments?
Currency and Payments is tab is located in Membership Dashboardpage. You can enable payment gateways such as Stripe and PayPal to accept customer credit cards and PayPal payments during checkout when customers buy your tests and courses.
I can't reset password when I use Facebook connect for creating my account with BrainCert
When you use Facebook to register or login at BrainCert, you won't be able to reset your password. This is how Facebook connect works. Facebook would not allow importing users passwords for security reasons. So, you will not see an option under your account settings to reset your password. If you would like to disable Facebook connect, you would need to logout from BrainCert and then reset your password using this link https://www.braincert.com/Lost-password. !(https://storage.crisp.chat/use
How do I purchase Braincert's products?
Purchasing Products with BrainCert We have four products, integrated on one unified platform. We help you to go beyond course delivery with true collaborative learning. Our premium plan allow users to create unlimited courses,test and live classes with integrated E-commerce. Below are the steps to upgrade your account to premium to try out all features. Step 1: Login to www.braincert.com with your account credentials Step 2: Open membership premium page Membership Dashboard and choose th
Do I have to install any software in my computer to use BrainCert services?
BrainCert platform and services are fully managed and hosted. Do not worry about servers, installations, hosting, set up, etc. You focus on your business while we take care of technology.
How to Reset Your BrainCert Account Password?
If you have forgotten your BainCert account or are unable to access your account with your current password, you can regain access by resetting your password. Follow these steps to reset your password. Step 1: Go to BrainCert Website & click on the login option on the top right side of the homepage. Step 2: Click on the “Forgot” option inside the password field on the right s