Follow these steps to report issues or problem inside a Virtual Classroom.

Step 1:

Login to the Virtual Classroom platform, launch your live class and start using the whiteboard. To report a problem, navigate to the settings icon on the top left and select 'Report a Problem'.

Step 2:

Select 'Problem with audio' if you are facing problems with audio and 'Problem with video' if you are facing problems with video. You can also describe your issue at the description box before you click “Send” to confirm you have reported your problem.

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