This article will guide you through the steps to enable TAWK extension, a chat feature that lets you chat with the visitors on your website, respond to support tickets and create a help center on BrainCert LMS.

Step 1

Create a free account with tawk.to. After you create an account, navigate to the dashboard and select 'Settings' on the bottom left.



Step 2

Copy the property ID from the 'overview" tab to a clipboard.



Step 3

Similarly, from the chat widget module copy the last 9 characters from the Direct Chat Link to a clipboard.



Step 4

Login to your LMS admin account and navigate to 'Extensions' under 'Accounts & Settings' in the left side menu.



Step 5

Paste the Property ID & the 9 character Widget ID you previously copied from TWAK in the respective fields. Enable the extension using the toggle switch on the right and click 'Save'.





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