Contacting an instructor on BrainCert

BrainCert is a platform provider, and we do not own the content. All the content offered on the BrainCert platform is owned by the respective instructor of the course, test or live class.
If you have purchased or enrolled in a course, test or live class from the marketplace, then you can go to the relevant landing page and look for the instructor's name and the mail icon next to the name. You can direct message them on BrainCert and track messages in your inbox.

For courses, the mail icon will be available in the top header next to the instructor's name (below the course title).

For 'Paid' items, you can go to your "My Orders" page, and click on "Details" icon under the Options column.

You'll see a popup with purchase details. Click on the mail icon to send a private message to the instructor.

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