Question 1

How do I contact an instructor on BrainCert?

Accepted Answer

Contacting an instructor on BrainCert

BrainCert eLearning Platotform is a social learning marketplace for instructors to sell their courses, tests and live classes to students worldwide. All questions such as course promotion, coupon, refund and other generic questions has to be sent directly to your instructor.

||| BrainCert does not own the content. All payments related to the courses, tests and live classes are only facilitated by BrainCert and processed directly by the Instructor's payment gateway integration such as Stripe, PayPal, Payumoney and Paystack.

| You can send an email to the instructor as per the following instructions.

**Step 1: ** Go to your enrolled course and click on "Instructor" tab as follows:

**Step 2: ** Click on the "Message Instructor" link.

**Step 3: ** This will open a popup box. Simply type your question subject and message and send it to the instructor.

Alternatively, go to your My Orders page, and click on the Details icon under the Options column.

You'll see a popup with purchase details. Click on the mail icon to send a

Question 2

Virtual Classroom Minimum Requirements

Accepted Answer

Here's a summary of the technical requirements for using BrainCert's web-based HTML5 virtual classroom

For the best BrainCert experience, leverage the following specs listed below. There are no software downloads or installations necessary to use the virtual classroom.

System Requirements

Browser Specific Features Supported

Network Ports

Connections made to BrainCert WebRTC cloud across all global regions use the following TCP and UDP ports. If the UDP port is blocked then calls will connect over TLS instead of the more efficient UDP protocol. It can lead to quality issues with video, audio, and content sharing. It is important that firewall ports are opened to BrainCert servers. We have implemented technology to work if you are behind strict corporate firewalls and NAT environments. If you can't get the audio/video working inside virtual classroom, then most likely our IP is blocked by your firewall. For specific IP ranges of BrainCert's global Virtual Classroom servers, contact support.

System Test Tool

Virtual Classroom uses WebRTC technology for real-time audio and video conferencin

Question 3

Creating Course Bundles in the LMS Platform

Accepted Answer

Course Bundles Feature in LMS

Course bundles gives learners the chance to study two or more online courses at the same time. It contains multiple number of courses that can be sold together at one price. This feature helps to encourage more sales.

With our new add-on Course Bundles feature you can easily create any number of courses and add it to the bundle with a special title and description. Also the created courses can be offered at a special price. This helps students to buy multiple courses simultaneously at a discounted price.

Find the steps below to create course bundles

Step 1 :

Login to your LMS dashboard with respective account credentials

Step 2 :

Select course bundles under courses in the right hand side of the dashboard

Step 3 :

Click create course bundles

Step 4 :

Give the name for your course bundle

Step 5:

Select the published courses in the course bundle

Step 6:

Choose the currency

Step 7:

Choose the image for the bundle

Step 8:

Write the description for your course bundle and click save

Course Bundle Settings

Publish Bundle

This option is to publish the created course bundle. After creating the course bundles you can either publish or unpublish the course bundle.

**Assi

Question 4

Scoring open-ended questions manually

Accepted Answer

Open-ended questions are questions that allow someone to give a free-form answer in an essay type question. Closed-ended questions can be answered with “Yes” or “No,” or they have a limited set of possible answers (such as A, B, C, D, or multiple answer choices).

An open-ended question is designed to encourage a full, meaningful answer using the subject's own knowledge to the question. It is the opposite of a closed-ended question, which encourages a short or single-word answer. Open-ended questions also tend to be more objective and less leading than closed-ended questions.

Step 1:

BrainCert supports "Free text" and "Essay type" open-ended question types

Step 2:

Essay question types are not graded automatically. The final test score will be adjusted after the instructor finishes grading essay questions manually.

To grade a essay question type test, go to the test report. Use the "Grade" option to review questions and score open-ended questions.

Step 3:

You can easily navigate to the questions with the "Not graded" status, and set question points and save the score. The question points are shown based on the weightage set while creating the questions. For example, in adaptive tests, if you set a question difficulty level as "3", then there will be a maximum 0-3 shown in the q

Question 5

How to setup custom hostname and SSL certificate for your LMS domain in 5 minutes

Accepted Answer

You can easily map your external domain to BrainCert sub-domain using a CNAME entry in your DNS server in order to receive the performance and security benefits of BrainCert. CNAME stands for 'canonical name' and is a redirection to the zone file of the entered target domain. After you have added the CNAME entry in your DNS server, click the 'Request SSL Certificate' button in "Account & Settings" --> "Domain" area and BrainCert will attempt to issue an SSL certificate for the custom hostname without any other validation or private key requirements. It's that simple!

HTML5 Virtual Classroom relies on SSL (HTTPS) to function and it will not work with external domains. BrainCert recommends using our native enterprise SSL feature for this service.

Follow the instructions below

Step 1 - Create CNAME record in your DNS server
Step 2 - Map your custom hostname
Step 3 - Generate SSL Certificate
Step 4 - Turn off CloudFlare orange cloud
Step 5 - Testing your SSL hostname
- Check CNAME mapping
- Check SSL Certificate

Step 1 : Create CNAME record in your DNS server

Alias - For example, www or live (indicating that the www.yourdomain.com or lms.yourdomain.com record should point to your LMS sub-domain mylms.braincert.com)

Record Type - Should be CNAME (indicating that you would like to point to BrainCert by using its name)

Points To - Should

Question 6

How to Create a Learning Path in Courses?

Accepted Answer

Creating learning paths in courses

Learning Paths for courses are available in both Enterprise LMS and eLearning platform product offerings. With Learning Paths, instructors can create a sequential delivery of courses in a specific order. This is a great way to set learning pace for students and organize the course delivery with prerequisites.

By using the learning path feature, instructors can either set a flexible or strict rule for course completion which eventually makes the process of learning more effective. Learners are required to complete the prerequisite courses setup in a sequence to demonstrate proper knowledge necessary before enrolling or taking the main course.

Here is how you create a learning part for courses after you upload them to your account.

Step 1:

Login to BrainCert platform (eLearning or Enterprise LMS) & navigate to Manage Courses. For reference we have logged in to the eLearning platform.

Step 2:

Select More corresponding to the course for which you need to add a Learning Path and select Add Rules

Step 3:

Select Add Courses to create your learning path by adding sequential course materials.

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