Steps to setup custom Virtual Classroom logo and redirect URL in the Unified Training Platform
This article will guide you through the steps to add custom logo to virtual classroom and redirect URL in the Unified Training Platform platform. Step 1: Login to your Unified Training Platform with respective account credentials Step 2: Scrol...

Scheduling a live class in the Unified Training Platform
This post will walk you through scheduling live classes in the Unified Training Platform. Step 1: Login to your LMS domain Step 2: Navigate to Virtual Classroom --> Schedule live class from the Dashboard Step 3: Once you click Schedule a Live Cla...

Changing the Virtual Classroom theme
BrainCert Unified Training Platform comes with a built-in WebRTC-powered HTML5 Virtual Classroom that provides real-time collaboration and a state-of-the-art classroom environment for all your learners. Customize your virtual classroom theme and b...
Steps to create polls or surveys in virtual classroom
The online polling feature is a must in virtual classrooms to collect feedback from attendees. This article will guide you through the steps to create polls or surveys in the BrainCert virtual classroom. Step 1: Start your classroom session and cl...

Whiteboard Tools & Features Explained
BrainCert’s virtual classroom platform & Meeting room comes with an interactive whiteboard out of the box to help you better collaborate with your peers & learners. Every pixel of the fluid whiteboard canvas has been designed to give you the power...

Moving users to a BreakOut room inside a Virtual Classroom
With the help of BreakOut rooms , you can split your class into smaller groups so that your students collaborate and practice individually. There are no limits to the number of breakout rooms you can create. Step 1: As an instructor you can move ...

Steps to change whiteboard background
This article will guide you through the steps to modify whiteboard backgrounds in the Virtual Classroom. Step 1: Login to your Virtual Classroom platform & launch your live class. Select the more on the left side toolbar and navigate to the opti...

Using Code Editor in Virtual Classroom
BrainCert Virtual Classroom comes integrated with a modern, sleek-looking, feature-rich, and collaborative code editor to teach programming online. It provides powerful IDE-like features along with support for scripting languages such as HTML, CSS...
Uploading documents in a Virtual Classroom session
This article will guide you through the steps to upload documents in the Virtual Classroom. Step 1: Login to the Virtual Classroom platform, launch your live class and start using the whiteboard. Click on the Document Tool icon at the bottom rig...
Steps to use the private chat feature in Virtual Classroom
This article will guide you through the steps to chat privately with the participants in the Virtual Classroom. Step 1: Login to Virtual Classroom platform, launch your live class and invite the participants. Once the participants have entered the...

Adding Multiple whiteboards and renaming them in Virtual Classroom
This article will guide you through the steps tp to add multiple whiteboards and rename them to the topic that is being taught. Step 1: Click on the ‘Plus Sign’ to add a whiteboard. Step 2: Double-click on any whiteboard tab to rename it. Step 3: ...

Screen Sharing inside the Virtual Classroom
Screen Sharing inside HTML5 Virtual Classroom BrainCert's HTML5 Screen Sharing solution allows you to share your full desktop screen or a specific application in HD. Instructors would need to use either Chrome or Firefox browser to start screen sh...

Using Virtual Classroom dashboard to create and manage multiple domains each with unique API key
This article walks you through the steps to use Virtual Classroom dashboard to create and manage multiple domains with a unique API key Step 1: Login to Virtual Classroom platform. Click on 'Create Domain ' to add your domain to virtual classroom...
Steps to globally mute/unmute microphone and enable/disable webcam permission for all attendees
This article will guide you through the steps to enable or disable microphone and webcam for all attendees in the Virtual Classroom. Step 1: Login to Virtual Classroom platform, launch your live class and invite the participants. Once the particip...

Sharing files in global chat room in a virtual classroom
This article will guide you through the steps to upload or add file from library in global chat room in the Virtual Classroom. Step 1: Login to the Virtual Classroom platform and launch your live class. Click on the Add File option in the chat w...
Steps to save and load whiteboards from the cloud
This article will guide you through the steps to save whiteboards and reload it from storage in the Virtual Classroom. Step 1: Login to the Virtual Classroom platform, launch your live class and start using the whiteboard. When you want to save th...
Using emoticons inside Virtual Classroom
Emoticons are more than just smiley faces, they're a whole language in themselves. Emoticons are used to convey a facial expression or emotion in chat conversations and whiteboards inside virtual classroom. Step 1: In a Chat Window , when yo...

Using media player to stream audio and video files
This article will guide you through the steps to use the built-in media player to stream video and audio in a Virtual Classroom. Step 1: Start your classroom session and select the Video Tool option from the bottom right. Step 2: You can either c...

Using enlarged video conferencing mode in Virtual Classroom
This article will guide you through the steps to enlarge the video conferencing in the Virtual Classroom. Step 1 Login to Virtual Classroom platform and launch your live class. Step 2 After you start the video conferencing click on the Enlarge Vi...
Using keyboards shortcuts to manage contents on the whiteboard
This article will guide you through the steps to manage content in whiteboard using keyboard shortcuts in the Virtual Classroom. Cut, Copy and Paste Keyboard Shortcuts Step 1: Click on a object on the whiteboard and use “Ctlr + C” to copy or “Ctlr...

Steps to download chat transcripts in the Virtual Classroom
This article will guide you through the steps to download chat transcripts in the Virtual Classroom. Step 1: Login to Virtual Classroom platform, launch your live class and invite the participants. Step 2 When you want to download the chat transcr...
Steps to collaborate using Google docs on the whiteboard
This article will guide you through the steps to collaborate using google docs on the whiteboard. Step 1: Login to BrainCert and launch your live class. Step 2: Navigate to the bottom right side and click on the "+" sign to upload files to the whi...
Delegating administration controls to other moderators or teachers in a Virtual Classroom
This article will guide you through the steps to delegate administration controls to other moderators or teachers in a Virtual Classroom. Step 1: Login to the virtual classroom & launch your classroom session. Step 2: Navigate to the bottom right ...

Steps to setup interface language in HTML5 Virtual Classroom
This article will guide you through the steps to change the interface language of the Virtual Classroom. Step 1: When you schedule a live class, use option as shown below to allow all attendees to change the virtual classroom interface language St...
Why do I get this error 'User with your user id already exists'?
"User with your user id already exists" error HTML5 Virtual Classroom strictly checks for unique user IDs in the Class Launch URL. Here is an example Teacher and Student launch URLs that shows unique User IDs for each user: https://api.braincert...

Sharing recordings securely and allow downloading
This article will guide one through the steps to download chat transcripts in the Virtual Classroom. Please see the steps below: Step 1: Login to the Virtual Classroom platform. Navigate to ' Recordings' as shown in the image below to share the ...
Selecting a datacenter location for the best virtual classroom experience
Selecting a data center location for the best virtual classroom experience BrainCert offers over 10 low-latency datacenter locations worldwide - the largest secure global infrastructure, enabling you to schedule and launch live virtual classroom s...
Changing datacenter location in a Virtual Classroom
Changing the data-center location in a Virtual Classroom This article will help you to change the data-center location in a Virtual Classroom Step 1: Login to your E-Learning platform with your account credentials. Step 2: Click on the “Meeting...
Recurring class scheduler work
| This article will guide you on setting up the recurring class scheduler What are recurring classes? Recurring classes are the one which repeats automatically without creating multiple classes letting users/instructors save time. How to set up re...

Recording and downloading live classes.
BrainCert Virtual Classroom makes it easy to record your live class and share it with attendees. The recorded videos are automatically encoded to MP4 format in brilliant High Definition (HD). Note that it might take several minutes to several hour...

Steps to use the integrated content library for Virtual Classroom to upload documents and video files
This article walks you through the steps to use the integrated content library in the Virtual Classroom to upload documents and video files. Step 1: After uploading your docs, audio, and video files into your Content Library - Once in the session...
Downloading plugins for Virtual Classroom to quickly integrate into your website
This article will help you download plugins for Virtual Classroom to quickly integrate into your website Step 1: Login to your eLearning platform with your account credentials. Step 2: Scroll to the footer and find the “Downloads” option under "Re...
Virtual Classroom Minimum Requirements
For the best BrainCert experience, leverage the following specs listed below. There are no software downloads or installations necessary to use the virtual classroom. System Requirements System Description Headset Headsets with microphone for im...

Setting multiple instructors or moderators in a live class.
BrainCert virtual classroom allows multiple instructors or moderators in a live class. This feature has been incorporated in the platform to make it easier for instructors moderate classes with more number of learners. Here is how you add multiple...

Reporting issues inside Virtual Classroom using the problem report tool
Attendees and presenters can easily report any problems with the built-in problem report tool in Virtual Classroom. In this way, we will receive full debug logs of the user session, which will make troubleshooting much easier. Here are the steps y...